Mgr. Communications & Enablement
UKG, Inc. - Lowell, MA
Work at UKG, Inc.
Overview
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Overview
As Manager of Communications & Enablement you will report to the Senior Director, EPIC Value Enablement & Adoption, leading a team responsible for empowering employees with the tools, knowledge, and skills they need to adapt to changes and perform their roles effectively.
Key duties and responsibilities:
- Lead and mentor a team of communications and enablement professionals, fostering a collaborative and high-performance culture.
- Develop and execute comprehensive internal communication and enablement strategies that align with corporate goals and values.
- Design and implement programs that enhance employee engagement and understanding of how to put EPIC's program, priorities, and processes into practice.
- Collaborate with peers and cross-functional teams to assess risk, determine employee impact, understand current / future state, and provide counsel on the assets and resources needed for employees to comfortably navigate change-as well as tactically support organizational change initiatives through effective communication and employee enablement approaches.
- Create and oversee the creation of compelling messaging and multimedia content (e.g., written communications, infographics, web pages, videos, and more) for various internal communication channels (email, intranet, digital signage, etc.)
- Work closely with senior leadership and cross-functional stakeholders to ensure consistent messaging and alignment with business objectives.
- Impact the day-to-day performance and overall results of the team by managing priorities and resources.
- Establish and track key performance indicators to measure the effectiveness of communication and enablement programs.
*This is a hybrid work model, and we are looking for local candidates that are available to be in the office three days per week*
Minimum required qualifications:
- Minimum of 12 years of experience in PR, marketing, corporate communications, employee engagement, or a related field, with at least 5 years in a leadership role.
- Bachelor's degree in communications, marketing, business administration, or a related discipline.
- Proven ability to develop and execute strategic communication, enablement, and change management plans that support desired business outcomes (i.e., strategist and tactician).
- Forward-thinking, creative individual that values innovation.
- Proven ability to work effectively in a fast-paced, dynamic environment.
Preferred qualifications:
- Experience in business to business (B2B) high tech market; high tech PR or marketing agency experience is highly desirable.
- Change Management certification from Prosci® or the Association of Change Management Professionals® (ACMP).
- Tech savvy and experienced using social media, collaboration, content management and AI platforms.
- Servant leader with strong team/resource management abilities.
- Exceptional written and verbal communication skills, and attention to detail.
- Highly personable with strong interpersonal and relationship-building skills and ability to work well across internal teams and cultures.
- Strong eye for design and visual storytelling.