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Overview

FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. We take pride in being our clients’ trusted strategic partner — staying ahead of the curve and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, and empathy and we seek the same qualities in our leaders. As a fast-growing, senior team, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive change within our clients' industries, and have fun along the way.

What You’ll Do

1. Act as the primary point of contact for senior clients and lead project teams, ensuring the successful delivery of multiple projects exceeding $2M annually.
2. Support digital strategy execution through strong account management, aligning with client goals and business objectives. Develop a deep understanding of performance marketing and digital strategy to drive impact and identify new opportunities.
3. Manage project budgets and staffing plans, proactively addressing any concerns and resource challenges.
4. Oversee day-to-day activities of cross-functional teams, ensuring high-quality deliverables aligned with project goals.
5. Build strong relationships with clients, understanding their industries, competitors, and market conditions to guide internal efforts.
6. Review and approve all assets to ensure they meet brand standards and quality benchmarks.
7. Contribute to business development by seeking new growth opportunities and participating in proposals and pitches.
8. Become a specialist in client legal and regulatory review processes to ensure compliance.
9. Mentor team members and maintain a hands-on approach to support client needs.
10. Contribute to agency best practices, including process development and improvement.

What You’ll Bring

1. 8+ years of experience in account and project management, with at least 1 year working with healthcare, diagnostics, or biotech clients.
2. Experience in digital strategy, including performance marketing, brand strategy, and customer engagement, with a proven track record of data-driven results.
3. Comfort working in a small to mid-sized agency environment and leading initiatives.
4. Excellent project management skills, ensuring priorities are aligned and deadlines are met.
5. Leadership experience working with executive teams and managing high-value projects.
6. Ability to develop and maintain meaningful client relationships and drive growth initiatives.
7. Proactive problem-solving skills to anticipate and address challenges.
8. Strong communication skills, both written and verbal.
9. Passion for growth, continuous learning, and leading new initiatives.
10. Self-motivated team player with a positive attitude, soft skills, and entrepreneurial problem-solving approach.

Interviewing at FWD People

Our transparent and respectful hiring process includes:

• Initial conversation to discuss your background and interests.
• In-depth interview to explore your skills and contributions.
• Take-home task to demonstrate your abilities.
• Final onsite interview with team members and leadership.

We aim to keep the process clear and communicative, and we look forward to learning more about you!

Working at FWD People

We are a senior team committed to integrity, adaptability, excellence, and growth. Our office is in Brooklyn Heights, with a flexible hybrid work schedule. We value diversity and inclusion, fostering a respectful and collaborative culture.

Benefits & Compensation

We offer comprehensive benefits including 25 days off + 16 paid holidays, 401(k) matching, medical/dental/vision, parental leave, home office setup, annual retreats, and professional development programs. The salary range is $120,000-$140,000, based in NYC with a hybrid work model.

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