Senior Community Manager
Bell Partners - Rockville, Maryland, us, 20849![Bell Partners](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Bell Partners
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Overview
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential.As a Senior Community Manager with Bell, you will be responsible for leading and directing all community operations. The Senior Community Manager leads and motivates community staff members to provide service to residents and maintain a high level of resident satisfaction. This position will be responsible for 2 or more sites, either by managing directly or managing another Community Manager.What you’ll do to make a difference:Recruit, hire, manage, and provide performance feedback to employees on all assigned properties to ensure community performance and adequate staffing.Train staff members at all properties on proper leasing techniques and resident service, and motivate them through recognition programs and team building.Conduct regular performance appraisals and address any associate concerns or employee relations issues for all assigned properties.Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys.Conduct weekly meetings with leasing and maintenance staff on each assigned property.Develop and administer budgets for each assigned property.Develop an annual marketing plan and conduct marketing reviews every month for each property.Obtain bids for all contract services and oversee routine capital projects for each assigned property.Be responsible for 35% of leasing activities on each assigned property.Regular attendance and punctuality.What you bring to our team:Demonstration of Bell Core Values.BA/BS in business, sales, or related field, relevant experience, or a combination.3+ years of experience in a property management role preferred.Yardi and Onesite knowledge preferred.Exceptional customer service and interpersonal skills.Strong knowledge of MS Office Suite including Excel preferred.Excellent written and oral communication skills.Physical requirements of the job:Walking, bending, reaching, climbing, and lifting to 30 lbs.Ability to work with mechanical and electrical equipment, as well as hazardous materials.Must be comfortable with heights and moving heavy objects.About Bell Partners: Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.Join Bell to be a difference maker. Apply today!Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.
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