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Insight Global is seeking a highly collaborative and inquisitive Technical Writer to join a client's organization. This role involves more than traditional documentation; it includes becoming a key partner in capturing institutional knowledge, improving organizational processes, and making complex systems understandable and accessible.

You will work closely with various teams, product managers, and architects to document systems, interview subject matter experts, and help shape the sharing and scaling of knowledge across the organization. Responsibilities include creating detailed plans, maintaining documentation, and developing step-by-step solutions for documentation challenges.

We are committed to creating inclusive environments where everyone can bring their full, authentic selves to work. We are an equal opportunity employer that considers all qualified candidates without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or other protected characteristics. If you require assistance or a reasonable accommodation during the application process due to a disability, please contact Human Resources. The EEOC "Know Your Rights" poster is available here.

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Qualifications:

• Proven experience as a technical writer in a technical environment.
• Proficiency in Microsoft Word, Excel, and other Microsoft platforms.
• Strong ability to translate complex technical concepts into clear, concise, and engaging content.
• Experience working with engineering teams and understanding software development lifecycles.
• Familiarity with tools like Git and diagramming tools such as Lucidchart, Visio, or Draw.io.
• Excellent interviewing, listening, and synthesis skills.

Benefits:

Benefits commence on the 31st day of employment and include medical, dental, and vision insurance, HSA, FSA, and DCFSA options, as well as 401(k) retirement plan with employer matching. Paid sick leave and other paid time off are also provided as per applicable laws.