Marketing Operations Specialist
System One - Framingham, Massachusetts, us, 01704![System One](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Great retail company seeking an experienced Marketo administrator to join our Marketing Operations Team as a Marketing Operations Specialist. This role requires proven expertise in managing and optimizing a Marketo platform, including the ability to execute large-scale, complex projects. You'll be responsible for implementing and maintaining programmatic and operational initiatives, enhancing our digital marketing efforts, and ensuring the marketing team can fully leverage Marketo's capabilities to drive business growth.
The ideal candidate has extensive Marketo administration experience, is technically proficient, highly organized, results-driven, and has a keen eye for detail. You should have a passion for marketing automation, a track record of successful large-scale Marketo implementations, and the ability to
quickly grasp and optimize complex Marketo environments with minimal guidance.
This will be a Remote position
Adobe’s Marketing Automation Platform (Marketo) Management and Optimization:
Serve as the primary administrator for our Marketo instance, leveraging your extensive Marketo experience to rapidly understand and optimize our existing database structure and processes.
Plan, execute, and manage large-scale Marketo projects, such as complex integrations, multi-touch attribution implementations, or global instance consolidations.
Discover and implement advanced Marketo functionalities to enhance campaign communication and drive sales, collaborating with our Marketo partner when necessary.
Maintain and optimize the Marketo database, establishing robust data governance processes to ensure optimal marketable user data.
Develop and implement marketing strategies within Marketo, including complex lead scoring models, multi-touch nurturing programs, advanced segmentation, and automated email campaigns.
Design and execute comprehensive instance cleaning and optimization strategies, including efficient content archiving and management.
Ensure seamless integration between Marketo and our CRM (Salesforce), preparing for and executing future platform integrations.
Effectively troubleshoot complex issues and communicate solutions to stakeholders.
Identify and implement process improvements, prioritizing based on business impact and Marketo best practices.
Implement large-scale Marketo-related integration projects, ensuring alignment with overall marketing and business objectives You’ll have the perfect balance of operating independently as well as collaborating with skilled and insightful colleagues.
You’ll be a key player in future marketing automation development and strategy You’ll contribute toward integration projects at scale
Skills: KNOWLEDGE / SKILL REQUIREMENTS
Minimum 3-5 years of hands-on Marketo administration experience; Marketo Certified Expert (MCE) certification required.
Proven track record of successfully planning and executing large-scale Marketo projects, such as complex integrations or global instance consolidations.
Demonstrated ability to quickly assess, optimize, and manage complex Marketo environments with minimal supervision.
Experience with Marketo's advanced features, including lead scoring, nurture programs, and segmentation
Expert-level knowledge of Marketo analytics and reporting capabilities, including the ability to design and implement complex, multi-touch attribution models.
Self-motivated with a drive to execute effective, data-driven marketing programs through Marketo.
Strong analytical and problem-solving abilities, capable of evaluating multiple solutions to develop and adapt Marketo-centric business processes.
Data-mining mindset with strong business acumen and ability to translate marketing objectives into large-scale Marketo programs.
Proficient in MS Office (Word, Excel, PowerPoint) and comfortable working with large datasets.
Goal-oriented with the ability to set and achieve challenging Marketo optimization objectives.
Proactive team player capable of meeting strict deadlines in a fast-paced marketing environment.
High energy level, comfortable managing multifaceted Marketo projects alongside daily platform management activities.
Demonstrates business maturity and adaptability, working well with diverse teams and stakeholders.
Experience with digital marketing and marketing automation strategies, including the ability to plan and execute enterprise-level campaigns.
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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.