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Are you tired of your work day being the same every day? Are you looking for a career that provides variety allowing both in office work and work in the field? Are you looking for a career with purpose; one where what you do is valuable and valued? Then we are looking for you to join our team!

Our professional community management company has an immediate opening for a Portfolio Community Manager to oversee the day-to-day management of a portfolio of community associations (homeowners associations, residential condominiums, commercial property owners associations and condominiums).

Responsibilities:

As a Portfolio Community Manager, you will serve as the primary liaison between the management company and multiple community associations. Your responsibilities will include:

Communication & Client Relations

• Respond to all homeowner, board member, and vendor communications (phone, email, etc.) within 24–48 hours
• Serve as the face of the company to communities, fostering strong relationships with clients, residents, vendors, and internal teams
• Prepare and deliver group presentations with confidence and professionalism

Board & Meeting Support

• Prepare board packets and attend all board meetings as scheduled (6–8 evening meetings per month, typically 2–2.5 hours each)
• Execute board decisions promptly and professionally
• Solicit proposals for jobs or service contracts as directed by the board

Property Oversight

• Conduct property and worksite inspections as needed
• Maintain familiarity with each community’s governing documents and physical condition
• Provide oversight of contractors, vendors, and projects performed on behalf of the association

Operational Management

• Manage your schedule to ensure timely completion of tasks and deliverables
• Solve problems as they arise with urgency and professionalism
• Continuously plan and re-prioritize tasks based on short-term needs and long-term goals

Qualifications

The ideal candidate will demonstrate a blend of interpersonal, operational, and technical strengths, including:

• Submit to background and credit check

Industry Certification

• Current and active certification: CMCA, AMS or PCAM required

Communication & Presentation

• Exceptional written communication skills, including grammar, spelling, and formatting
• Strong verbal communication and interpersonal skills
• Comfortable presenting to groups after thorough preparation

Organizational & Strategic Thinking

• Highly organized with the ability to manage a high volume of work across multiple communities
• Skilled in long-term planning and short-term re-prioritization
• Detail-oriented with a commitment to accuracy and follow-through

Technical Proficiency

• Proficient in using Microsoft Office programs daily
• Familiarity with property management software (Vantaca) and digital communication tools preferred

Professionalism & Client Service

• Demonstrated commitment to customer satisfaction and responsive service
• Ability to build and maintain professional relationships across diverse communities
• Adaptable and eager to learn based on the unique needs of each association
• Group health, dental and vision coverage
• Short Term and Long Term Disability
• Company-paid term life insurance
• Cafeteria 125 flex spending plan (Medical Reimbursement Account & Dependent Care Reimbursement Account)
• Ten paid holidays
• Generous paid time-off (accrual begins from hire date)
• Employee Assistance Program
• Company sponsored industry training and development
• Growth opportunities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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