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Go to next pageInterplace, Inc. - Secaucus, New Jersey, us, 07094
Japanese Beverage Marketing Specialist (79124-4) • Follows up with customers to make sure that they are satisfied with a particular product.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
• Ensures that salespersons are on track with sales goals.
• Meets with other departments to ensure that salespeople are performing their duties correctly.
• Provides necessary data or reports to the sales team.
• Exerts attention to detail, as customers may have similar problems; reports issues as necessary.
• Arranges appointments with clients and the sales team.
• Acknowledges customers by responding to emails, texts, and phone calls.
• Updates all contact information for clients.
• Addresses customer complaints and resolves issues as necessary.
• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Performs necessary administrative work including filing reports or presenting the sales team with required documents.
• Helps troubleshoot problems with customer orders, accounts, and other related issues.
• Provides the sales team with data reports and sales guides.
• Monitors sales performance through sales tracking tools and reports progress to sales representatives.
• Keeps up with new product sales launches and ensures the sales team is informed.
• Provides customer service by staying on top of pending orders and customer requests.
• Identifies areas for improvement in sales practices and makes suggestions for enhancements.
• Performs other related duties as assigned.
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Japanese Beverage Marketing Specialist