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Marriott FLEX Director Change Management and Communications in Bethesda, Maryland

Job Number: 25033615

Job Category: Human Resources

Location: Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814

Schedule: Full Time

Located Remotely? Yes

Position Type: Management

This is a temporary position.

Corporate Financial Accounting (“CFA”) is a headquarter-based accounting department responsible for the accounting and reporting relating to Marriott’s investment, development, joint venture, foreign exchange, debt, Environment, Social, and Governance (“ESG”), and international banking activities.

As a member of the Corporate Financial Accounting Team, the Director will partner with other Marriott colleagues to increase overall organizational awareness and engagement related to the ESG operational business objectives, including playing an integral role in the training and implementation related to new processes and controls, along with Net Zero Cloud system roll-out to support ESG reporting and compliance. The Director will be responsible for leading the change management and communication efforts in collaboration with the overall program team and discipline partners.

EXPECTED CONTRIBUTIONS

1. Build trusted relationships with key stakeholders across Global Finance, Global Operations (Engineering, Sustainability, etc.), Human Resources, Legal, and Continent teams to drive alignment and engagement.
2. Demonstrate a proactive learning mindset by staying informed on ESG reporting requirements, program objectives, timelines, and key milestones to effectively support change initiatives.
3. Develop a deep understanding of risk and controls, system functionality, and end-to-end process design to ensure seamless implementation and adoption.
4. Lead cross-functional collaboration to create, refine, and deliver engaging communications such as email updates, publications, presentations, training materials, FAQs, and other tools that drive awareness and change adoption.
5. Capture stakeholder feedback , analyze insights, and translate them into actionable next steps to enhance change effectiveness.
6. Ensure processes, documentation, and certifications are maintained, communicated effectively, and successfully executed by impacted teams.
7. Stay informed on industry trends and best practices in ESG and change management, translating complex technical concepts into clear, non-technical language for key partners and executives.
8. Present change management and communication strategies in ESG leadership and steering committees as needed.
9. Identify opportunities for continuous improvement in communication approaches and change management strategies, implementing enhancements where applicable.
10. Track and report progress on change initiatives , providing timely updates, risk escalations, and recommendations to leadership.

CANDIDATE PROFILE

KEY TALENTS AND EXPERIENCE

1. Excellent project management and change management skills.
2. Excellent interpersonal and oral/written communications skills required.
3. Excellent PC skills, proficient in Microsoft Office products, specifically MS PowerPoint.
4. High degree of initiative, personal responsibility, and integrity.
5. Strong organizational skills and ability to meet deadlines and effectively manage multiple priorities.
6. Ability to work independently and in a team setting.
7. Ability to identify issues, recommend solutions, and implement resolutions.
8. Strong analytical skills and effective problem-solving abilities; makes decisions using data; anticipates risks and consequences of current issues on future project outcomes.
9. Ability to build and maintain key relationships and to coordinate with other departments.
10. Customer-service oriented perspective and an effective listener.
11. Must be a self-starter, capable of identifying needs/requirements and taking independent action.

EDUCATION AND PROFESSIONAL CERTIFICATION

1. Bachelor’s degree required (Business major preferred).
2. CCMP or advanced certification preferred.
3. Minimum 7 years’ experience, including managing others.

The pay range for this position is $56.58 to $94.18 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive a minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, February 26, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.