Communications Specialist
Johns Hopkins Health System - St. Petersburg, Florida, United States,![Johns Hopkins Health System](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Johns Hopkins Health System
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Overview
POSITION SUMMARY:
The Dispatch Specialist role is integral to the daily operations of the Transfer Center and Transport Team. Manages patient referral calls from outside hospitals with the intent of facilitating consults or admission, and follows through to completion. Responsible for the dispatch, real-time tracking and monitoring of LifeLine teams.
Shift : Nigh Shift, 36 hrs/pr week, weekend work required
Location : St Petersburg, FL
KEY ACCOUNTABILITIES:Coordinates in-patient and referral calls from outside facilities for potential hospital admission or consultManages trauma, ECMO and CVOR activations resulting in staff and facility preparationDispatches and tracks LifeLine ground transport services through Zoll software; following and charting throughout transportAbility to operate UHF, VHF, Aviation and Push to Talk radio systemsDispatches and tracks air transport services through tracking software and effective use of radio communications, following and charting throughout transportDocuments referral calls in Teletracking program in order to provide information regarding care coordinationAssists in facilitating both national and international fixed wing flightsEnsures that the Post Accident Incident Plan (PAIP) is initiated and adhered to for both ground and air transports when applicableMaintains professional growth and education including all required competencies and mandated in-servicesProvides fire suppression support for flights as neededParticipates in public relations events, including but not limited to 10th floor tours, helipad tours and speaking about the programSupports the daily operations of the transfer center and transport team through assistance with preparation, communication and follow upAdheres to all hospital and departmental safety regulations, disaster plans, infection control policies, fire safety regulations, and biohazard material disposal policies
QUALIFICATIONS:A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievementCurrent Licensure as EMT, Paramedic, RN, or RT with three years' experience in a clinical setting OR a minimum of two years EMS or law enforcement dispatch experienceAbility to utilize critical thinking in determining best options for referrals and transport
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.