Moms In Motion / At Home Your Way
Technical Writer Job at Moms In Motion / At Home Your Way in Fron...
Moms In Motion / At Home Your Way - Front Royal, VA, United States, 22630
Work at Moms In Motion / At Home Your Way
Overview
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Overview
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
- Paid time off
Are YOU ready to be part of a team that's changing lives every day? Moms In Motion is seeking passionate individuals like you to join our team as a Technical Writer.
About Us:
At Moms In Motion, we're not just a company; we're a community dedicated to leading people and families to the Answers, Help, and Hope that they have been looking for through love and leverage. We play a vital role in ensuring that every family we serve is assisted in navigating the VA Waiver Program and resources.
Your Impact:
The primary goal of the technical writer is to convey written information to team members in a way that they can understand and apply the information, even if they have no prior knowledge of the subject. The technical writer will be responsible for preparing instruction manuals, how-to guides, and other supporting documents, including SOPs and training materials.
Why Choose Us:
- Rewarding Work: Experience the fulfillment of helping others and making a positive impact in the community.
- Comprehensive Benefits: Enjoy a competitive salary, PTO, yearly tech stipend, monthly cell phone reimbursement, 401K and a comprehensive benefits package including medical, dental, and vision insurance.
- Professional Growth: We invest in our team members' development with paid training and opportunities for advancement.
- Supportive Culture: Join a team that values collaboration, respect, and empathy, and where your contributions are truly appreciated.
Key Responsibilities:
- Determine the clearest and most logical way to present information for greatest reader comprehension.
- Generate innovative ideas for content and workflow solutions.
- Analyze information required for the development or update of policy, procedure, and form documentation.
- Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.
- Evaluate current content and develop innovative methods of improvement.
- Research, outline, write, and edit content, working closely with various departments to understand project requirements.
- Gather information from subject-matter experts and develop, organize, and write standard operating procedure (SOP) manuals, technical specifications, process documentation, trainings and presentations.
- Work with development and support leads to identify documentation repositories, revise, edit, and determine best solutions for data compilation and centralized storage.
- Create scripts for video tutorials and for customer service team.
- Manage and maintain Knowledge Database (GetGuru).
- Write newsletters, blogs, and other content for company externally facing website.
- Maintain content on company intranet website.
Required Skills and Qualifications:
- Two+ years’ experience as an effective technical writer.
- Proven ability to quickly learn and understand complex subject matter.
- Experience in writing documentation and procedure manuals for various audiences.
- Superb written communication skills, with a keen eye for detail.
- Experience working in PDF editor, PowerPoint/Canva, and Google Suite.
- Ability to handle multiple projects simultaneously.
- Bachelor’s degree in English, journalism, communications, or relevant field.
- Advanced level skills in Google Suite and Microsoft Office.
- A writing portfolio is a plus.
- Experience with Knowledge Databases (ex. GetGuru) is a plus.
How to Apply:
Ready to embark on a rewarding journey with Moms In Motion? We want to hear from you! Grab your resume showcasing your passion for helping others and head to www.momsinmotion.net. Be sure to tell us why you're excited about joining our team and how your skills align with the responsibilities of the Technical Writer role. Starting pay $50,000.
**For more information please visit www.momsinmotion.net or email Recruiting@momsinmotion.net**
This is a remote position.