Service Writer Job at RJ Nautical in Bitch
RJ Nautical - Bitch, CA, United States
Work at RJ Nautical
Overview
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Overview
RJ Nautical is dedicated to delivering unmatched support and reliability in the yachting industry. With over 10 years of experience in both the business and the marine world, the founders identified a need for better customer service. Based in Southern California, RJ Nautical offers a vertically integrated yachting experience—from the initial sale to service and spare parts. Our commitment is to provide the highest-quality products, easily accessible inventory, and exceptional client support with honesty and transparency.
Role Description
This is a full-time, on-site role located in the Los Angeles Metropolitan Area for a Service Writer. The Service Writer will be responsible for managing customer inquiries, scheduling service appointments, and maintaining service records. The role includes providing exceptional customer service, ensuring customer satisfaction, and effectively communicating with clients both in-person and over the phone.
Qualifications
- Proficient in Phone Etiquette and Customer Service skills
- Strong Customer Satisfaction and Communication skills
- Basic Computer Literacy
- Excellent organizational and time management skills
- Ability to work effectively in a team-oriented environment
- Experience in the marine industry is a plus
- High school diploma or equivalent; further education is advantageous
Seniority level
- Entry level
Employment type
- Full-time
Industries
- Maritime