Nelnet
UX Designer
Nelnet - Lincoln, Nebraska, United States, 68511
Work at Nelnet
Overview
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Overview
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
We are looking for a well-rounded user experience (UX) designer to join our team.
As a UX designer at Nelnet, you’ll craft intuitive, user-centered digital experiences by applying established design system patterns and identifying opportunities where new solutions are needed. You’ll collaborate across teams to solve real user problems—drawing on research insights, workflow analysis, and a deep understanding of system constraints. The ideal candidate combines creative thinking with strong technical awareness and problem-solving skills, translating complex requirements into clear, functional designs that scale.
Design intuitive, user-centered experiences using our established design system, ensuring consistency, scalability, and efficiency across products.
Identify when existing patterns meet user and business needs—and when a new pattern may be required. Collaborate with the design system team to propose enhancements or additions.
Translate complex problems into clear user flows, wireframes, prototypes, and design specifications that support both user goals and system constraints.
Partner with product owners and stakeholders to define design goals and translate requirements into impactful user experiences.
Collaborate closely with developers, UX leads, researchers, and content strategists to ensure accurate implementation and alignment with user needs.
Apply sound UX principles—interaction models, accessibility, usability heuristics—when designing within and around system-provided components.
Clearly communicate design rationale and present work to product teams, engineering partners, and business stakeholders for feedback and alignment.
US Citizenship and the ability to obtain a 5C Federal security clearance are required for this role.
Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 3/2 (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.
Please note: Applications must include portfolio work to be considered.
Annual starting salary range for this role: $85,000-$110,000
EDUCATION:
Bachelor's degree in User Experience, Graphic Design, Human-Computer Interaction or related field preferred, or equivalent experience.
EXPERIENCE:
Experience designing business enterprise web applications or new digital products.
Experience of working in an Agile/Scrum development environment and working within sprint teams.
Solid understanding of Figma, including use of shared libraries, components, and prototypes to design within an established design system.
Familiarity with HTML, CSS, React, Angular, to support effective collaboration with developers and understand design feasibility.
2+ years of experience as a UX/Interaction designer, or related experience.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Strong portfolio featuring design work that showcases visual and interaction design
Expert knowledge of interface and interaction design
Experience and knowledge of UX best practices
Proficiency in Figma, including use of components, libraries, and prototyping features; familiarity with other tools (e.g., Adobe Creative Suite) a plus
Ability to design within an established design system—reusing patterns when appropriate and identifying gaps that require new solutions
Sound design fundamentals: color theory, visual hierarchy, typography and iconography
Experience designing responsive experiences for mobile, tablet and desktop
Experience creating design deliverables such as wireframes, prototypes, or visual specs - that align with component-based design system.
Familiarity with accessibility standards (e.g., WCAG) and a commitment to inclusive design practices
Exhibit flexibility, curiosity and ability to embrace complex design problems
You should be able to:
Collaborate effectively with cross-functional teams including developers, product owners, researchers, and accessibility specialists
Act as a continuous learner—open to feedback and committed to improving both your work and the overall user experience
Present your work with confidence and clarity to a variety of audiences, grounding design decisions in user research, data, and system constraints
Communicate regularly and constructively with stakeholders and end users to ensure alignment and relevance
Understand accessibility standards (e.g., WCAG) and apply them in your design work to ensure inclusive, compliant experiences
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation’s largest student loan servicer – but we do more than that.
A lot more.
We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.
EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
We are looking for a well-rounded user experience (UX) designer to join our team.
As a UX designer at Nelnet, you’ll craft intuitive, user-centered digital experiences by applying established design system patterns and identifying opportunities where new solutions are needed. You’ll collaborate across teams to solve real user problems—drawing on research insights, workflow analysis, and a deep understanding of system constraints. The ideal candidate combines creative thinking with strong technical awareness and problem-solving skills, translating complex requirements into clear, functional designs that scale.
Design intuitive, user-centered experiences using our established design system, ensuring consistency, scalability, and efficiency across products.
Identify when existing patterns meet user and business needs—and when a new pattern may be required. Collaborate with the design system team to propose enhancements or additions.
Translate complex problems into clear user flows, wireframes, prototypes, and design specifications that support both user goals and system constraints.
Partner with product owners and stakeholders to define design goals and translate requirements into impactful user experiences.
Collaborate closely with developers, UX leads, researchers, and content strategists to ensure accurate implementation and alignment with user needs.
Apply sound UX principles—interaction models, accessibility, usability heuristics—when designing within and around system-provided components.
Clearly communicate design rationale and present work to product teams, engineering partners, and business stakeholders for feedback and alignment.
US Citizenship and the ability to obtain a 5C Federal security clearance are required for this role.
Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 3/2 (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.
Please note: Applications must include portfolio work to be considered.
Annual starting salary range for this role: $85,000-$110,000
EDUCATION:
Bachelor's degree in User Experience, Graphic Design, Human-Computer Interaction or related field preferred, or equivalent experience.
EXPERIENCE:
Experience designing business enterprise web applications or new digital products.
Experience of working in an Agile/Scrum development environment and working within sprint teams.
Solid understanding of Figma, including use of shared libraries, components, and prototypes to design within an established design system.
Familiarity with HTML, CSS, React, Angular, to support effective collaboration with developers and understand design feasibility.
2+ years of experience as a UX/Interaction designer, or related experience.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Strong portfolio featuring design work that showcases visual and interaction design
Expert knowledge of interface and interaction design
Experience and knowledge of UX best practices
Proficiency in Figma, including use of components, libraries, and prototyping features; familiarity with other tools (e.g., Adobe Creative Suite) a plus
Ability to design within an established design system—reusing patterns when appropriate and identifying gaps that require new solutions
Sound design fundamentals: color theory, visual hierarchy, typography and iconography
Experience designing responsive experiences for mobile, tablet and desktop
Experience creating design deliverables such as wireframes, prototypes, or visual specs - that align with component-based design system.
Familiarity with accessibility standards (e.g., WCAG) and a commitment to inclusive design practices
Exhibit flexibility, curiosity and ability to embrace complex design problems
You should be able to:
Collaborate effectively with cross-functional teams including developers, product owners, researchers, and accessibility specialists
Act as a continuous learner—open to feedback and committed to improving both your work and the overall user experience
Present your work with confidence and clarity to a variety of audiences, grounding design decisions in user research, data, and system constraints
Communicate regularly and constructively with stakeholders and end users to ensure alignment and relevance
Understand accessibility standards (e.g., WCAG) and apply them in your design work to ensure inclusive, compliant experiences
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation’s largest student loan servicer – but we do more than that.
A lot more.
We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.
EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)