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Under the general direction of an assigned supervisor, the Graphics Technician is responsible for planning, designing, and producing a wide range of graphic materials to effectively communicate and market programs, products, and services of the City of Santa Maria. This position supports outreach communication efforts by creating visual graphic content and coordinating scheduled publishments in print, displays, social media, and other platforms. This role involves creating camera ready artwork, and overseeing the use of various media platforms, including social media, to convey impactful messages to the targeted audience.

This classification is currently in multiple divisions and departments across the City. Supervision is not normally a responsibility of this classification but may act as lead worker for temporarily assigned employees, or special projects.

The Graphics Technician position is an Individual Contributor role that provides marketing graphics and engaging imagery to promote programs and services offered by the City. The role informs Santa Maria residents about the high-quality enrichment opportunities available and encourages community participation.

WHAT WE ARE LOOKING FOR:

• Dedicated to providing excellent customer service
• Motivated
• Positive/Can Do Attitude
• Team leader
• Excellent communicator
• Detail & solution oriented

These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.

This position:

• Designs, prepares, and schedules displays, exhibits, and publications in print and on social media to promote City sponsored services, programs, and events.
• Serves as a department consultant on design aspects for communication of programs, products, and services.
• Designs, reviews, and makes edits to graphic materials to ensure they are ready for production and/or display.
• Collaborates with internal and external stakeholders to effectively convey messages and maintain a strong customer service orientation.
• Scope of assigned area will depend on departmental structure and is at the discretion of the Director.
• Upholds the values of the organization and has a strong customer service orientation.
• Performs other related projects and duties as assigned.
• Demonstrates regular, reliable and punctual attendance.

Positions assigned to the Recreation and Parks Department may:

• Provide creative writing for graphic content to effectively advertise subject matter
• Coordinate in-house and outsourced production and ensures deliverables are cost-effective and within the Department’s budget.
• Captures photographs of subject matter at pertinent locations for publication and maintains an organized catalog using City resources.
• Prioritize multiple design projects to meet Department deadlines.
• Maintain an inventory of graphic supplies and equipment.

Ideally, two years of paid experience in graphic design will be accepted in lieu of a degree; and Graduation from high school. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. College level courses in art, drawing, graphic design, etc., are desired.

Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:

1. Graphic design, typography, copywriting, layout, illustration, and use of color.
2. Computer graphics software.
3. Knowledge of social media functions including content creation and publishing.
4. Effective verbal and interpersonal communication skills.
5. Microsoft Office Suite (or equivalent).
6. Adobe Creative Cloud.
7. Use of computer and other office equipment effectively.

Desired licenses and/or certifications associated with the assignment.

Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance:

• Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
• Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents. They go out of their way to anticipate needs.
• Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
• Communicativeness- Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information, even across great distances. They take responsibility for ensuring that their people have the current and accurate information needed for success.
• Initiative- Effective performers are proactive and take action without being prompted. They do not wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
• Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
• Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, public works, planning, information technology, human resources, etc.), and remain current in their area of expertise.
• Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
• Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
• Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role. They have stamina and endurance to maintain a fast pace.

PLEASE NOTE: In addition to your completed application, a cover letter, graphic design portfolio and supplemental question are required as part of the application process. If the resume is not attached, your application will be considered incomplete. If you are experiencing any technical (computer related) difficulties or need help with attaching documents to your application, please call the NEOGOV help line for assistance at 1-855-524-5627.

Application Ranking:
Application, including cover letter, will be evaluated and scored. Candidates' final score and rank will be determined by their complete application packet upon meeting the employment standards of the position and eligible candidates will be certified to the Eligibility List.

The most qualified applicants will be screened and invited to the Departmental selection interviews with the hiring department once a candidate has been certified to the Eligibility List. Therefore, it is the applicant's responsibility to provide an accurate email address and to allow their inbox to receive emails in regard to this recruitment (please check spam/junk mail folder).