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Geospatial and Cloud Analytics (GCA) is seeking a VTC/VoIP Engineer to support secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and UC platform administration in a dynamic, security-focused enterprise setting. The ideal candidate combines technical expertise, problem-solving skills, and excellent customer service.

Responsibilities:

1. Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environments.
2. Install and integrate AV equipment such as monitors, projectors, microphones, speakers, control systems, and cabling.
3. Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms.
4. Administer and configure VTC and UC endpoints, infrastructure, and user access.
5. Ensure all AV and UC systems meet DoD cybersecurity and STIG compliance standards.
6. Perform firmware and software updates on codecs and AV equipment.
7. Provide training and support to end users on AV and UC systems.
8. Create documentation and diagrams for system configuration, wiring, and troubleshooting.
9. Collaborate with senior engineers on system design, upgrades, and project deployments.
10. Respond to outages and system issues, including after-hours support as needed.

Requirements:

1. At least 3 years of experience supporting, integrating, and maintaining AV/VTC systems.
2. 2-5 years of IT experience with VTC/UC platforms in a secure enterprise environment.
3. Hands-on experience with Cisco VTC infrastructure and scheduling tools.
4. DoD 8570 - IAT Level II certification (e.g., GSEC, Security+ CE, SSCP, or CCNA-Security).
5. Secret clearance required to start; must be eligible for Top Secret with SCI adjudication; TS/SCI preferred.

GCA is a Small Disadvantaged Veteran-Owned company supporting government contracts. We offer a competitive benefits package, including:

• Competitive salary
• Paid time off, including 10 federal holidays and 15 additional days
• Bereavement and parental leave
• PTO cash out
• Company-paid STD and LTD
• Life and AD&D insurance
• Medical, dental, vision coverage
• 401(k) with company match
• Employee referral program

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Design, Art/Creative, IT
• Industries: IT Services and Consulting

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