Octave
Communications Associate
Octave - San Francisco, California, United States, 94199
Work at Octave
Overview
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Overview
About the Company:
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
The Communications Associate helps create and execute an effective communications program to keep key stakeholders informed and engaged. This role will contribute to Octave’s mission of giving patients, providers, and payors agency by helping to communicate clearly and concisely to these groups. The Communications Associate is a thoughtful, detail-oriented professional who is a highly capable writer. They have some prior experience and interest in external and internal communications. A successful candidate knows how to make complex ideas easy to understand. They have a proven track record of juggling competing priorities and executing multiple communications campaigns. This role will be part of the Marketing team and collaborate cross-functionally often.
Responsibilities Include:
Execute communications strategies that support Octave’s business objectives and bring our brand, mission, and values to life. Write, edit, and finalize high-quality internal and external communications content according to Octave’s brand guidelines and style guide, which may include email campaigns/newsletters, talking points, social media content, review responses, press releases, presentations, FAQs, and more. Partner with Clinical, Talent Acquisition, and Partnerships teams to draft, edit, and execute communications that drive results. Support and help execute broader public relations efforts, which may include collaborating with a PR agency and contractors. Monitor and track the effectiveness of communications and public relations efforts, providing data-driven insights and recommendations for continuous improvement. Work collaboratively with team members to achieve business objectives, help develop strategic recommendations, anticipate challenges, and ensure the completion of excellent work. Preferred Qualifications:
At least 3 years of external and/or internal communications experience, with PR agency experience highly preferred and startup experience appreciated. Media relations experience preferred but not required. Experience and knowledge in email platforms (Iterable) and project management tools (Notion) preferred but not required. Strong oral, written, and interpersonal communication skills. A passion for writing and communications, and a stickler for grammar and formatting. A meticulous eye for detail and commitment to accuracy. Comfort in a fast-moving environment, with the ability to prioritize effectively and drive impact. Self-starter who’s equally comfortable working independently and within cross-functional teams. Problem solving, technical, and analytical skills. A team player with a collaborative spirit and growth mindset. Octave's Company Values:
The below values drive our day-to-day operations.
We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements:
Prolonged periods sitting at a desk and working on a computer. Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. Must be able to observe and communicate information on company provided laptop. Move up to 10 pounds on occasion. Must be eligible to work in the United States without sponsorship now or in the future. Compensation:
Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.
Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information.
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The salary range is for zone 1 (all states not in zone 2 or zone 3) is $72,000 - $78,200.
The salary range for zones 2 & 3 (AK, CA, CT, MA, NJ, NY, WA, CO, HI, MD, RI) is $79,200 - $80,000.
All zones are eligible for equity in the form of stock options, plus target bonus incentives based on performance.
Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
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Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
The Communications Associate helps create and execute an effective communications program to keep key stakeholders informed and engaged. This role will contribute to Octave’s mission of giving patients, providers, and payors agency by helping to communicate clearly and concisely to these groups. The Communications Associate is a thoughtful, detail-oriented professional who is a highly capable writer. They have some prior experience and interest in external and internal communications. A successful candidate knows how to make complex ideas easy to understand. They have a proven track record of juggling competing priorities and executing multiple communications campaigns. This role will be part of the Marketing team and collaborate cross-functionally often.
Responsibilities Include:
Execute communications strategies that support Octave’s business objectives and bring our brand, mission, and values to life. Write, edit, and finalize high-quality internal and external communications content according to Octave’s brand guidelines and style guide, which may include email campaigns/newsletters, talking points, social media content, review responses, press releases, presentations, FAQs, and more. Partner with Clinical, Talent Acquisition, and Partnerships teams to draft, edit, and execute communications that drive results. Support and help execute broader public relations efforts, which may include collaborating with a PR agency and contractors. Monitor and track the effectiveness of communications and public relations efforts, providing data-driven insights and recommendations for continuous improvement. Work collaboratively with team members to achieve business objectives, help develop strategic recommendations, anticipate challenges, and ensure the completion of excellent work. Preferred Qualifications:
At least 3 years of external and/or internal communications experience, with PR agency experience highly preferred and startup experience appreciated. Media relations experience preferred but not required. Experience and knowledge in email platforms (Iterable) and project management tools (Notion) preferred but not required. Strong oral, written, and interpersonal communication skills. A passion for writing and communications, and a stickler for grammar and formatting. A meticulous eye for detail and commitment to accuracy. Comfort in a fast-moving environment, with the ability to prioritize effectively and drive impact. Self-starter who’s equally comfortable working independently and within cross-functional teams. Problem solving, technical, and analytical skills. A team player with a collaborative spirit and growth mindset. Octave's Company Values:
The below values drive our day-to-day operations.
We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements:
Prolonged periods sitting at a desk and working on a computer. Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. Must be able to observe and communicate information on company provided laptop. Move up to 10 pounds on occasion. Must be eligible to work in the United States without sponsorship now or in the future. Compensation:
Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.
Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information.
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The salary range is for zone 1 (all states not in zone 2 or zone 3) is $72,000 - $78,200.
The salary range for zones 2 & 3 (AK, CA, CT, MA, NJ, NY, WA, CO, HI, MD, RI) is $79,200 - $80,000.
All zones are eligible for equity in the form of stock options, plus target bonus incentives based on performance.
Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
#J-18808-Ljbffr