Licensed Optical Keyholder - Biltmore Fashion Park Job at Tbwa Ch...
Tbwa Chiat/Day Inc - Phoenix, AZ, United States, 85003
Work at Tbwa Chiat/Day Inc
Overview
- View job
Overview
Licensed Optical Keyholder - Biltmore Fashion Park
Phoenix, AZ
New Store Opening
Job Status: Full-Time
Warby Parker is searching for a Licensed Optical Supervisor to join our growing team of in-house optical professionals. In this role, you’ll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Acting as a key-holder to the store, you’ll help open and close up shop as well as maintain internal operations. As a leader of the team, you’ll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who’s eager to help Warby Parker grow.
What you'll do:
Optical duties
- Work directly with customers to help meet all of their eyewear needs
- Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
- Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
- Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
- Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
- Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
- Help maintain general store systems, inventory databases, and business operations
- Foster and support a productive, positive employee culture in your store
Who you are:
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
- Passionate about the eyewear and retail industries
- A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your teammates!) happy
- An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Optical Education Reimbursement
- And more (just ask!)
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Apply for this job
* indicates a required field
#J-18808-Ljbffr