Orangetheory Fitness
Orangetheory Fitness is hiring: Studio Manager in Salt Lake City
Orangetheory Fitness - Salt Lake City, UT, United States, 84193
Work at Orangetheory Fitness
Overview
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Overview
Be fit. Change lives. Have fun.
Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated, career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for a Studio Manager keen on driving sales and operational excellence to provide leadership and daily direction within our studios, while promoting the benefits behind this science-based, full-body group workout.
The Studio Manager is someone who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun!
Why work for Orangetheory Fitness?
- WORKOUT FOR FREE!
- Monthly Bonuses
- PTO & Holiday Pay
- Flexible Schedules
- Fitness Casual Dress Code
- Medical/Dental/Vision, Life, STD, and Other Benefits
- 401k with Matching
- Paid Training
- Growth Opportunities
- Employee Recognition Program
- Free Classes for Family/Friends
Studio Manager Responsibilities:
- Responsible for overseeing the sales process and systems
- Manage and exceed all Orangetheory sales and operational budgets
- Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
- Lead and coordinate initial and ongoing sales drivers (studio events, community outreach)
- Manage, coach, and develop all staff by modeling all studio activities through self-involvement (lead by example)
- Train, mentor and evaluate the performance of all employees for ongoing success and future growth
- Responsible for monthly 1:1s and annual staff performance reviews
- Ensure compliance and adherence of Orangetheory business policies for daily studio operations
- Monitor the hiring and scheduling of all studio staff
- Develop a high energy culture through contests and incentive-based motivation
- Responsible for 30-60-90 and annual OTF staff performance reviews
- Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanning
- Provide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issues
Studio Manager Qualifications:
- Proven sales leadership is required (3+ years)
- 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
- Must pose a high caliber approach to coaching and staff development
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and members
- Previous management experience in the health & fitness industry strongly preferred
- Strong work ethic, integrity, and professional demeanor
- Solid verbal and written communication skills
- Passion for health and wellness