Nesco Resource
Customer Service / Accounts receivable Expeditor OH
Nesco Resource - Euclid, Ohio, United States
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Overview
Customer Support / Accounts Receivable Expeditor- Euclid Area7:30am-4pm Monday-FridayHourly- $20.00-$24.00 based on ExperiencePrimary ***** Print and send invoices to customers daily. Coordinate sales orders with invoices. File completed orders. Take phone calls from customers who may need an invoice, delivery receipt, etc. emailed to them. Answer any questions . Receives and participates in the resolution of customer complaints. Address all issues with a sense of urgency and responsiveness. Data entry of customer purchase orders. Create Package Stock Replenishment (PSR) for Special Customers Follow up with customers regarding orders, complaints, etc. Works with sales representatives to ensure customer satisfaction. Coordinates timely shipment of orders by interacting with the Warehouse Supervisor. Coordinates returning of goods and corrective action. Age receivables daily in PLEX. Run Balance of Overdue Accounts Report
Advise Sales Manager of adjustments that have to be made to a customers account. Record daily phone log of collection calls in PLEX. Run adjustment report. Communicate with the Shipping Department regarding customers on credit hold. Follow up on problem accounts.***** Education/Experience High School Diploma Communication skills Ability to read and interpret documents. Ability to write reports and correspondence. Ability to effectively present information and respond to questions. Mathematical skills Reasoning ability Ability to recognize, define and solve problems. Ability to collect data, establish facts and draw conclusions. Negotiation skills. Decision making skills. Computer skills - use of in-house software. Ability to use facsimile machine. Good attendance.COM019Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Advise Sales Manager of adjustments that have to be made to a customers account. Record daily phone log of collection calls in PLEX. Run adjustment report. Communicate with the Shipping Department regarding customers on credit hold. Follow up on problem accounts.***** Education/Experience High School Diploma Communication skills Ability to read and interpret documents. Ability to write reports and correspondence. Ability to effectively present information and respond to questions. Mathematical skills Reasoning ability Ability to recognize, define and solve problems. Ability to collect data, establish facts and draw conclusions. Negotiation skills. Decision making skills. Computer skills - use of in-house software. Ability to use facsimile machine. Good attendance.COM019Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.