Perspire Sauna Studio of Brentwood is hiring: Studio Manager Trai...
Perspire Sauna Studio of Brentwood - Las Vegas, NV, United States, 89105
Work at Perspire Sauna Studio of Brentwood
Overview
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Overview
- Team Management
- Member Management
- Inventory Management
- Facility Management
Must have general availability, weekends are a must!
410 S Rampart Blvd
Suite 175
Las Vegas NV 89145
- Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
- Assisting in the training, coaching and development of team members
- Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
- Acting as a liaison between the Studio Manager and team members
- Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
- Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
- Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service
- Resolving any guest complaints or membership issues with the highest level of customer service
- Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests
- Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
- Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
- Performing weekly and monthly inventory purchasing and processing functions
- Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
- Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
- Results driven and motivated to meet or exceed sales targets
- Ability to lead and influence others to achieve goals
- Superior customer service skills to mediate all situations with a calm, helpful demeanor
- No-job-is-too-small attitude
- Passionate about health and wellness
- Consistently show a positive attitude & take responsibility for own actions
- Strong collaboration, organizational and prioritization skills
- Flexible and available to work varied shifts, including evenings and weekends
- Increase clarity of the skin {acne, psoriasis, eczema}
- Reduce stress and promote relaxation
- Detox at the cellular level
- Burn calories {increased heart rate allows for caloric burn}
- Ease muscle tension, joint aches, and pains
- Lower Blood Pressure
https://www.perspiresaunastudio.com/nv/summerlin/
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- Create relevant tags: Perspire, Sauna, Customer Service, Sales, Membership, Commission, Wellness, Studio, Manager, Supervisor, Assistant Manager
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- Consider using application screening questions
- Years of experience in customer service
- Years of management/supervisory experience
- Years of experience in sales
- Are you capable of being on your feet for the duration of your shift?
- Have you ever received a commission or bonus based on sales metrics?
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