Technical Writer Job at PayEngine in Glendale
PayEngine - Glendale, CA, United States, 91226![PayEngine](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at PayEngine
Overview
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Overview
Responsibilities:
- Collaborate with development and product teams to gather information and understand complex technical concepts.
- Create and maintain detailed technical documentation for our payment products and services.
- Translate complex information into clear and concise content that is easy to understand and follow.
- Create API guides, developer tutorials, user manuals, and other technical documentation.
- Ensure accuracy and consistency of all documentation, following company style and formatting guidelines.
- Revise and update documentation as needed to reflect product updates and changes.
- Work closely with cross-functional teams to gather feedback and improve documentation.
Requirements
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
- Proven experience as a Technical Writer or similar role.
- Strong understanding of technical concepts and the ability to explain them in a clear and concise manner.
- Excellent written and verbal communication skills.
- Proficiency in using documentation tools and software, such as Adobe FrameMaker, MadCap Flare, or similar.
- Experience with API documentation is a plus.
- Strong attention to detail and ability to manage multiple tasks and projects.
- Ability to work independently and meet deadlines.
- Experience in the payments or fintech industry is a plus.