Club Pilates is hiring: Studio Manager in Marlton
Club Pilates - Marlton, NJ, United States, 08053
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About us
We are a small business in South Jersey, owners and operators of 4 Club Pilates studios. Our key values include: staying focused on customers, being supportive of each other, and just plain excitement!
Job Description
About us
We are a small business in South Jersey, owners and operators of 4 Club Pilates studios. Our key values include: staying focused on customers, being supportive of each other, and just plain excitement!
Our work environment includes:
- Growth opportunities
- Regular social events
- Flexible working hours
- On-the-job training
- Safe work environment
- Wellness programs
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
Club Pilates has international presence with nearly 1000 locations. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Its over 2200 instructors provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in Inc Magazine's Inc. 500 and Inc. 5000 List two years in a row as well as Entrepreneur Magazine's Franchise 500 two years in a row. For more information, visit www.clubpilates.com
POSITION:
The ideal Studio Manager will oversee all Studio functionality, with a strong focus on sales.
REQUIREMENTS:
- 2+ years of membership or service sales experience. This would be direct-to-consumer sales experience as the primary responsibility in previous roles
- Focus on delivering excellent customer service, with 2+ years of experience
- Confident in generating personal sales and training Sales Reps in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software (ClubReady).
- Sales and Retention – 75%
- Direct membership sales – inside and outside
- Lead generation including Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Demo class; lead sales during Demo classes
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Ensure current members are satisfied and using their membership to reduce cancellations
- Manage social media with owner’s support
- Staff & Vendor Management – 20%
- Manage staff schedule
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
- Supervise Sales Representatives
- Hire/Manage Reps at the studio
- Review instructor evaluations performed by Master Trainers
- Operations – 5%
- Monitor and optimize studio operations efficiency: Run and review revenue reports, attendance reports, member engagement reports, efficiency reports, etc.
- Independently make decisions related to high level customer service
- Collect out-standing dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Any other duties as assigned
- This position offers a very competitive base salary; based on experience & performance
- Commission paid on new member sales and Private Training sales
- Opportunity to bonus, based on membership sales and retention performance. Bonus could be up to 50% of total compensation.
- Unlimited growth potential within the company.
Compensation: $40,000.00 - $70,000.00 total per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health Insurance Assistance
- Paid time off
- 2 years
- Flexible schedule is critical
- Monday to Friday: either day or evening shift
- Weekends
- Reliably commute or planning to relocate before starting work (Required)
Company Description
Club Pilates is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Club Pilates is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Design, Art/Creative, and Information TechnologyIndustries
Wellness and Fitness Services
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