Service Writer Job at Potestio Brothers Equipment in Kiowa
Potestio Brothers Equipment - Kiowa, CO, United States, 80117![Potestio Brothers Equipment](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Potestio Brothers Equipment
Overview
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Overview
Job Description
Potestio Brothers Equipment is a full service John Deere Dealer specializing in Agricultural, Construction, Land Care, and Turf equipment. Potestio Brothers offers a friendly and safe working environment, competitive pay, paid time off, and health benefits to foster a professional, service oriented customer experience. We are an equal opportunity employer. Come join our family!
Job description:
- Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Experience:
- Customer Service: 1 year (Preferred)
Schedule:
- Monday to Friday
- 8 hour shift
- Rotating weekends
- Weekend availability
Contact Information :
Interested applicants with questions can contact us at: employement@pbequip.com