Public Safety Dispatcher II - Promotion
Nevada Staffing - Reno, Nevada, United States, 89550
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Overview
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Overview
Schedule: Full-Time Location: Reno, NV Salary: $61,755.20 - $86,881.60 Year Closing Date: 7/9/2025 11:59 PM Pacific Summary: The ideal person in this position will receive, evaluate, prioritize, and dispatch public safety calls for service. They will respond to emergency and non-emergency calls and operate a variety of communication equipment including radio, telephone, telephony, TDD and multiple computer systems. This recruitment will establish a list for future vacancies, which will be filled as they occur. Minimum/Preferred Requirements: The following minimum qualifications are required to be met at the time of application. Work Experience: - Two (2) full years of public safety dispatch experience, or equivalent, with a public safety agency within the last (3) years. OR - One (1) full year of public safety dispatch experience, or equivalent, with a public safety agency within the last three (3) years AND have obtained one or more of the following certifications: Certification: - Certified Emergency Dispatcher (International Academies of Emergency Dispatch EFD/EPD/EMD or equivalent) - P.O.S.T. Certified Dispatcher (NV or out of state) Job Responsibilities/Duties: - Receive, evaluate and prioritize emergency and non-emergency police, fire, medical, and rescue calls for service; determine nature, location and pertinent details of incidents and dispatching of field units to situations as necessary for multiple public safety agencies in the area. - Operate a variety of emergency dispatch and communications equipment including a Next Generation E911 (NG911) telephony system, an 800 MHz radio system, a Public Safety Computer Aided Dispatch (CAD) system and general office equipment; enter pertinent information regarding calls for service into various computer systems, according to established procedures and guidelines. - Maintain awareness of field unit activities within the computer aided dispatch (CAD) and manual card systems; communicate with field units through radios in accordance with Federal Communications Commission (FCC) regulations; maintain status and location of units. - Coordinate the receipt of both emergency and non-emergency calls and relay information and assistance with other law enforcement, fire, medical, and other emergency response agencies as required. - Evaluate the nature and severity of the calling party's situation to assist in determining call priority and necessary responding equipment. - Simultaneously respond to multiple emergencies on multiple radio channels from various public safety agencies, including law enforcement, fire, and emergency medical services. - Retrieve and enter information from local, state and federal computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information; relay information to field units. - Maintain accurate and complete logs and records of all activities and calls that are received and dispatched. - Perform a variety of functions related to public safety dispatch operations. - Perform related duties as required.