Senior Consultant (User Experience Expert)
Strategic Resolution Experts, Inc. - Washington, District of Columbia, us, 20022![Strategic Resolution Experts, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Strategic Resolution Experts, Inc.
Overview
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Overview
Considering making an application for this job Check all the details in this job description, and then click on Apply.Are you service minded team player who works towards creating solutions for the greater good? SRE is a growing company whose mission is service. We value Integrity, Quality, and Performance and our vision is to make a positive impact on the world by leaving it better off when we leave than when we came. If you share in our Mission, Vision, and Values, we invite you to review the position description and apply if you feel you are qualified.
The Senior Consultant assists in the analysis, review, development, and inspection of processes and solutions in order to bring improvements to programs, projects and solutions. The Senior Consultant will use their experience working within Agile development environments to assist in the development of a strategy for implementation, and planning activities to include: messaging, vision, change road maps, business process maps, and user experience analysis to ultimately support the overall organizational goals. Duties may include, but are not limited to the following:
Leads the analysis, review, development, test and inspection of business process improvement, program management, and solution implementation efforts
Applies strong analytical and technical skills to document findings in accordance with approved quality procedures and standards
Performs system analysis to establish system functionality and how it benefits the user and the user experience. Documents functionality and creates suggestions for improvement best on best practices.
Performs user experience analysis using tools such as empathy maps, user journeys, personas, and other relevant tools.
Understands Knowledge Management processes, tools, and procedures and utilizes those per established policies
Works independently, interacts with clients and delivers presentations
Applies extensive knowledge and experience in analytic methodologies and principles
Leads the analytic techniques and defining project objectives and strategic direction based on information gathered
Provides leadership and vision to client and project teams around the methodology
Resolves complex problems bringing value to the organization
Collects, reviews and aggregates data into spreadsheets
Performs basic data analysis to support reporting and decision-making
Provides general meeting support, including printing, scheduling, and setup
Generates minutes and documents decisions or action items from meetings
Develops and revises content for Word documents and PowerPoint presentations
Ongoing establishes and monitors key risk indicators
Develops and delivers reports, dashboards, and other communications to meet the needs of program stakeholders, minimize risk, raise awareness and support decision making
MUST BE US CITIZEN AND CLEARABLE
Education:
Bachelor's Degree in related field required
Required Skills:
Ability to read, analyze, and interpret complex documents
An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
A well-organized and self-directed individual who is a team player
An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
Strong professional, interpersonal, and organizational skills
Demonstrated cross-functional team collaboration skills in a rapidly changing, high intensity, mission-oriented work environment
Demonstrated technical writing and presentation skills
Enthusiastic team player with a strong drive to create a positive work environment
Experience with knowledge management systems
Experience working in an Agile environment
Experience working with user experience analysis tools such as empathy maps, user journeys and personas.
Expert level knowledge and use of MS Office Suite (Sharepoint, Word, PowerPoint, Excel, Visio)
Knowledge of sam.gov
Experience:
Minimum of 8 years' experience in related field
Experience working in an Agile environment (with agile development team)
Work Environment:
The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.
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