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Job Summary Responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets, or instructions. An understanding of the solid waste industry and market, including commercial and industrial hazardous materials, is highly desirable. A background in technical business writing is also acceptable. Essential Duties and Responsibilities Collaborate with SMEs to capture current workflows, identify gaps, and define optimized procedures Create, update, and standardize process and procedure documents for business operations, including those specific to Oracle HCM. Ensure technical verbiage is easy to understand for the layperson. Gather information on subjects from libraries and the web. Ensure fields flow in the correct sequence. Write clear and concise policies and procedures. Create tables of contents and cite sources. Submit copies to managers for feedback. Adjust copy as necessary and proofread for grammar and spelling. Follow a document development life cycle. Release the document following final approval. Provide updates and different editions as necessary. Qualifications Required: Bachelors degree in professional writing, English, journalism, marketing, communications, or a related field and zero to two years of previous experience, or four to six years of previous experience in proposal writing, technical writing, copywriting, speech writing, editing, or a related field in lieu of a Bachelors degree plus experience. Excellent understanding of a Microsoft Office environment, including PowerPoint, Visio and Desktop Publishing. Advanced knowledge of Oracle HCM processes Ability to effectively demonstrate and/or document large mathematical formulas extracted from Excel, systems, or other documentation. Excellent verbal and written communication skills.