Coordinator, Programming and Instructional Support, Case Manageme...
Dallas College - Dallas, TX, United States, 75215
Work at Dallas College
Overview
- View job
Overview
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. To view the job posting closing date please return to the search for jobs page.
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Weekly Work Hours
40
Compensation Range
Staff Range N05 Hourly
Hourly Rate
$25.48 Hourly
FLSA
United States of America (Exempt)
Position Type
StaffPosition Summary
The Coordinator, Instruction and Programming Support is a highly engaging, student-centered leader responsible for curating and supporting a variety of professional development programs and formats that ensure case management professionals are equipped with timely and relevant research-based practices that support student access, persistence, completion, transfer, and employment for over 80,000 Dallas College students.
Required Knowledge, Skills, and Abilities
- Personal understanding and dedication to the Dallas College mission.
- Demonstrated understanding of the principles of program evaluation and learner outcome assessment.
- Broad knowledge of internal and external resources available to support student success throughout the student experience.
- Broad knowledge of online training platforms and technology used for teaching and learning.
- Familiarity with relevant national policies, practices and legislation that relates to college admissions, pathway development and support, and case management.
- Ability to work respectfully and collaboratively with stakeholders in a comparably dynamic and complex work environment with a proven track record of enhancing professional development focusing on student development; pathway development; academic advising; case management or success coaching and student success.
- Appreciation of shared governance and evidence of strong ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university setting.
- Excellent interpersonal skills using collaboration, tact, patience, and courtesy.
- Demonstrated working knowledge and skills of technology as a tool for developing rich professional learning experiences, effective communications, as well as accessing and analyzing data for determining appropriate professional development support to staff.
- Excellent priority management, organization, problem-solving, and communication skills.
- Demonstrated strong verbal and writing skills and an ability to effectively communicate complex ideas with clarity and precision.
Physical Requirements
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
Minimum Requirements
- Bachelor's Degree plus two (2) years' experience in related field, i.e., education, teaching, learning and development, training and development, or student development or Associate's degree with four (4) years of experience. Official transcripts will be required.
- Two (2) years' experience in social work or case management models and theory.
- Demonstrated experience developing, delivering, tracking, and monitoring professional development participation and learner outcomes among various modalities.
- Current and valid Texas driver's license required.
***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Key Responsibilities
- Work with the Case Management Studio's Executive Director and Senior Manager to execute impactful professional development sessions and workshops.
- Support the development and delivery of original curriculum, tools, presentations, and modules that align with the College's strategic plan and priorities to build a culture of care, support student and employee success, and increase educational opportunities for all people, while prioritizing exceptional customer service.
- Data and research operations, current training on emerging technologies that supports tracking and monitoring of student success outcomes.
- Marketing of Case Management Studio services, social media and engagement strategies
- Assess and evaluate case management professional development for training effectiveness and evidence of team member learning achievement.
- Ensure that team members receive credit for completed professional development in collaboration with human resources.
- Contribute to an online repository of case management professional development resources and materials.
- Responsible for coordinating requests to participate in external professional development activities.
- Collaborate with external vendors and partners to coordinate specialized content and programming that align with professional development needs.
- Prepare reports, proposals, and recommendations for professional development programs; keep detailed records of assigned activities.
- Provide supplemental coaching support to staff by focusing and identifying individual and small group professional development needs as a follow-up to training.
- Provide guidance and support to improve service quality through a variety of methods in alignment with the curriculum, e.g., monitoring data, focused conversation, collaborative planning, review of action plans, and providing professional development.
- Completes required Professional Development training hours per academic year.
- Performs other duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
About Us
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This is a grant-funded position and continuation of the role will be contingent upon continued grant funding.
Applications Deadline
February 25, 2025