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• High School education
• Proficiency with computer applications (i.e. Excel, Microsoft Word, Windows 7, Access, PowerPoint, and Outlook)

• Preferred:
  • Field experiences working for an electric power utility in Generation and/or Transmission maintenance or construction of lines or substations.
  • Knowledge of electrical fundamentals or control center operations is desirable.

The Communication Desk Assistant works in the Georgia Transmission Control Center (TCC) and is responsible for assisting Power System Coordinators control the Integrated Transmission System (ITS) in Georgia. They are also responsible for communicating information about system events with field personnel working on the ITS, to GPC management, and ITS partners. This position tracks system events on transmission lines and equipment and prepares event reports documenting the cause and duration of each event. They field phone calls from field personnel entering and exiting substations and power line right-of-way and enter the information into a database. Some administrative/clerical tasks are performed in this role. This position is responsible for initiating and maintaining communication with internal customers as well as external customers (such as the ITS partners) during system events.
• Responsible for assisting Transmission Power System Coordinators in developing and correcting outage reports, maintaining records and performing clerical and administrative activities in the TCC.
• Answer phone calls from field personnel entering and exiting substations and power line right-of-way and enter the information into a database.
• Some administrative/clerical tasks are performed in this role
• Provide communication to field personnel during routine and emergency conditions.
• Track system events on transmission lines and equipment.
• Maintain records of all Transmission System outages.
• Georgia Power Company has classified this position as "Safety Sensitive" and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessments.
• Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
• The successful candidate must adhere to Separation Protocol
• The successful candidate must pass a NERC cyber security background check and required training
• This position is subject to completing enhanced personnel screenings, which will be discussed in more detail if an interview is scheduled.

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.