Communications Assistant Manager
Northern Arizona University - Flagstaff, Arizona, United States, 86004![Northern Arizona University](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Northern Arizona University
Overview
- Apply
Overview
r
r Communications Assistant Manager
r
r Location: Office of Public Affairs
r Regular/Temporary: Regular
r Job ID: 607921
r Full/Part Time: Full-Time
r
r Workplace Culture
NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
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Special Information
This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.This position is based in Flagstaff, AZ.
Application Instructions
ResumeCover letter2-3 relevant writing samples
Job Description
NAU Communications is responsible for internal and external communications for all of Northern Arizona University, including our flagship Flagstaff Mountain campus and our 22 statewide campuses. The office sends all campuswide emails for NAU and the Office of the President, produces the NAU Review newsletter and publishes stories to the website while managing media outreach and public records. The office works with faculty, staff and administrators throughout the university to tell NAU\'s story in line with NAU 2025 - Elevating Excellence, our recently adopted set of strategic priorities, to a variety of stakeholders, including the NAU community, the public, legislators and donors. This is a fast-paced, deadline-driven office.
Marketing Cloud Management - 40%
Plan, produce, and distribute twice weekly newsletter.Format, edit and send campuswide emails on Marketing Cloud, using analytics and tools such as A/B testing to determine effectiveness of email campaigns and methods for improvement.Point of contact on all Marketing Cloud issues. Serve as the subject matter expert to assist other departments with transition to Marketing Cloud.Manage contact data for all subscribers.Template design.
Writing & Editing - 35%
Works autonomously to identify, write and edit news stories and website content, graphics, submitted materials, and campuswide emails, while conducting media outreach.Locate experts and other NAU community members to solicit user-produced content, working with them throughout the process to ensure high quality, relevant and timely content.Distribute news releases to reporters, placing relevant releases onto Newswise.
Communications Office Management - 15%
Collaborate with the communications team to create long-term communications strategy and priorities.Serve as backup for the public records officer.Lead communication workshops.Collaborate with campus and community stakeholders.Lead student employee activities and provide mentorship.Website maintenance.
Emergency Communications - 5%
Distribute emergency communications, including late-night/early morning communications for snow days and other communications outside of normal business hours as needed.Attend regular emergency training.Website updates.Email creation.Timeline planning.
Other - 5%
Serve on various campus committees such as Homecoming and Giving Day.Perform other duties as assigned.
Minimum Qualifications
Bachelor\'s degree in journalism, communications, or related field.1-2 years of relevant communications experience.Any combination of relevant education and expe ience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
3-5 years of relevant communications experience.Photography experience.Familiarity with Wordpress, Marketing Cloud, Canva, media tracking software.Knowledge of the Microsoft Office suite.
Knowledge, Skills, & Abilities
Possess excellent written and verbal communications skills.Work well both collaboratively and individually and be able to work autonomously.Be self-driven and able to work independently, including finding stories and managing tasks.Work well under deadlines, with very quick turnarounds, and be able to balance a variety of projects at the same time.Approach communications creatively and look for new ways to communicate with our various stakeholder groups.Ability to take complex topics and break them down into understandable and interesting stories.Function well under pressure during emergency situations.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Sta