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Staff UX Researcher, Customer Workflows
ServiceNow - Santa Clara, California, United States, 6 days ago
Job DescriptionWhat you get to do in this role:Represent the needs of customers across the product and design lifecycle from discovery through design ...
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User Experience Designer
Pinnacle Group - Fort Worth, Texas, United States, 76102 15 hours ago
Why you should work with us Were a multidisciplinary UX team that drives the user experience for our customer and employee facing applications. In thi...
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Digital Marketing Manager
A. O. Smith - Ashland City, Tennessee, United States, 37015 25 days ago
Company / Location InformationA. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured ...
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Head of Design and Research
The Upside Travel Company Llc - Long Island City, New York, United States, 11101 3 days ago
We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and...
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SEO and Digital Marketing Coordinator (Entry Level)
Strong Automotive - Birmingham, Alabama, United States, 35275 10 days ago
Title:SEO CoordinatorDepartment: Digital / SEOReportst o:SEO Team Lead / Director of Organic MarketingJob Summary:Strong Automotive is seeking the ide...
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Ux Designer
ADP - Pasadena, California, United States, 91104 21 days ago
ADP is hiring a UX Designer in our Pasadena, CA office. This is a hybrid role.Please read the information in this job post thoroughly to understand ex...
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Product Designer
Remitly, Inc. - Seattle, Washington, us, 98127 23 hours ago
Remitly, Inc. seeks a Product Designer to design and deliver product UI and UX assets, including mockups, redlines, design elements, and specification...
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Design Researcher
RapidAI - San Francisco, California, United States, 94199 6 days ago
RapidAI is the global leader in using AI to combat life-threatening vascular and neurovascular conditions. RapidAI is empowering physicians to make fa...
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Senior Product Designer - Payments
OKX - San Jose, California, United States, 95123 6 days ago
About the OpportunityApply fast, check the full description by scrolling below to find out the full requirements for this role.OKX is revolutionizing ...
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Job Description
What you get to do in this role:
Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products
Apply and adapt appropriate research techniques and methods for specific project needs
Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities
Partner with Product Managers and Designers to influence product strategy and roadmaps
Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations.
Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc
Provide mentorship to other members of the team and champion the discipline across the organization
See details and apply
Staff UX Researcher, Customer Workflows