Arise Equity Management is hiring: Community Manager (MP) in Chic...
Arise Equity Management - Chicago, IL, United States, 60290
Work at Arise Equity Management
Overview
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Overview
The Community Manager is fully accountable for ALL community operations including marketing, leasing, accounts receivables (delinquency & collections), accounts payables, resident retention, resident relations, physical asset maintenance, and contractor management.
Key Performance Indicators
A successful Community Manager will routinely achieve the following performance metrics:
- Economic Occupancy greater than 96%
- Delinquency less than 1% of Rental Income
- Maintenance expenses within the Community’s Maintenance Budget
- Work Order completion within 3 days of submission
- Make Ready completion within 5 days of moveout
Core Values
A Community Manager must embody the following unchanging values:
- Integrity: perfectly honest and dependable with high levels of work quality
- Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
- Work Ethic: punctual (attendance) and task-oriented producing a high quantity of work
- Teamwork / Respectfulness: assists in team responsibilities; receptive to feedback and mentorship
Technical Responsibilities
Marketing: market comparable analysis, traffic generation, social media influence, response effectiveness
Conducts monthly surveys (Comparable Property Questionnaire) and marketing plan updates.
Produces steady and significant prospect volume (typically 15 prospects: 1 lease).
Engages in professional social media interactions and monitors social media advertisements.
Leasing: ability to close, closing ratios, lease file completeness and accuracy, applicant screening quality.
Enforces Community qualifying criteria in a fair and consistent manner for all applicants.
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