Director of Sales & Marketing for Residence Inn Reno ("Director d...
California Jobs - San Diego, California, United States, 92154
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Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Azul Hospitality LLC Headquarters - San Diego, CA Position Type Full Time Salary Range $90,000.00 - $95,000.00 Salary Job Shift Day Job Category Sales Description Residence Inn Reno, NV opening late Summer 2025 AZUL HOSPITALITY About our Company:
Azul Hospitality is a premier third-party hotel management company with a 15+ year history offering a fully integrated operating platform that has extensive support and resources for all facets of hotel operations. We strive to be a premier independent hospitality company providing genuine service, rigorous management, ethical operations, and an innovative approach to maximizing the performance of a hotel or resort asset. PROPERTY LOCATION:
Reno, Nevada POSITION PURPOSE The Director of Sales & Marketing is responsible for proactively soliciting appropriate business opportunities through a combination of tele-prospecting and direct sales to achieve personal and hotel revenue goals. Responsible to learn how to support the property and drive customer loyalty by delivering service excellence throughout each customer experience. ESSENTIAL RESPONSIBILITIES Enthusiastically and proactively sell the property's concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new. Prospect and qualify all lead sources through cold calls, tele-prospecting, and networking to generate new opportunities. Ensure individual and team sales and catering goals are met or exceeded. Manage preferred corporate, wholesale, leisure transient, and group accounts that meet or exceed hotel revenue goals. Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented. Actively pursue new clients through creative/innovative sales techniques and aggressive prospecting. Identify opportunities to upsell customers through food & beverage offerings, room upgrades, AV and lighting upgrades and spa facilities, if applicable. Manage lead sources to ensure quantity and quality of leads. Create customized Wedding Packages, Menus, and proposals, etc. Respond to all customer inquiries within 24 hours or sooner. Maintain accurate CI/TY information on all bookings, specifically program details, client correspondence, traces and to-do lists. Conduct unique site inspections that create a WOW experience for the customer. Follow proper event management procedures for event execution. Produce and distribute accurate banquet/catering event orders, timelines, diagrams, and resumes within timeframe set by hotel. Coordinate, plan and implement wedding-related marketing tactics and events. Produce and distribute 10-day Events Schedule and BEO Packet, as well as Daily Events Schedule. Preside over weekly 10-day BEO reading and daily 3-day BEO readings. Drive strategies to develop long-term business relationships and repeat business. Attend tradeshows, make on-site field presentations, and outside sales calls to prospective clients. Monitor sales activities/performance to ensure revenue goals meet or exceed established plan. Participate in weekly strategy meetings. Ensure that the property is maximizing the use of all company, brand and local CVB programs. Recruit the best possible sales team and reduce turnover through coaching, counseling, and training. Provide support and coaching for team members to drive high levels of performance, job satisfaction, and personal growth. Develop and maintain positive relationships with peers, competitors and brand partners. Develop annual Group, Banquet, and Catering Operating Budget and Sales & Marketing plan. Work with other hotel departments to successfully market amenities. Coordinate local advertising to promote hotel amenities. Add creativity and trend insights into driving catering revenue. Work with corporate marketing team, vendors, and agencies. Represent hotel at various meetings and events in support of community and public relations. Use brand opportunities to drive revenue. Track and report on all sales activities for hotel. Track and report on all event planner surveys and feedback. Keep informed of industry news that affects the organization and shares information with team. Partner with Operations in providing a customer experience that exceeds expectations. Effectively develop relationships within the community to strengthen and expand customer base. Be an active part of the property management team fostering and developing the desired Azul Hospitality culture. Stimulate a friendly, cheerful attitude in his/her conduct with other managers, guests, and fellow associates. Drive product quality and a unique guest experience at every opportunity. Ensure that all administrative procedures are in place and functioning effectively. Ensure a challenging and exciting environment to encourage full career development and personal growth. Establish and monitor cost and expense control systems to achieve budgeted operating results. Take corrective measures and actions to ensure highest possible profitability. Maximize revenues through proactive action. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by the General Manager. PHYSICAL DEMANDS Environmental conditions are inside; a job is considered inside if staff spends approximately 75 percent or more of the time inside. Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 75 lbs. occasionally. Requires manual dexterity to use and operate all necessary equipment. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES Must be able to travel on occasion, as needed. Requires good communication skills, verbal, written and electronic. Must have excellent leadership capability and customer relations skills. Must be detail-oriented with outstanding organizational and communication skills. EDUCATION High school or equivalent education required. Bachelors Degree and/or equivalent level of education preferred. EXPERIENCE 2 to 3 years Sales & Marketing experience in the hospitality industry required. LICENSES OR CERTIFICATIONS Ability to provide and maintain a valid driver's license as the position may require the operation of motorized and electric vehicles. EXEMPT POSITION Exempt Staff Members are not covered by the overtime provisions and do not receive overtime pay. GROOMING All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. ATTENDANCE Regular attendance in conformance with the standards established by Azul Hospitality is essential to the successful performance of this position. Qualifications Candidates with pre-opening and/or Marriott extended stay experience are preferred.
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