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Join to apply for the Apartment Community Manager role at National Community Renaissance.

"Together, we transform lives and communities!"

National Community Renaissance (CORE) is seeking an Apartment Community Manager I to join our property management team. CORE is one of the nation's largest non-profit affordable housing developers with over a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.

Benefit Summary

National Community Renaissance offers a comprehensive benefit package including medical, dental, vision, 401(k) plan with match, Life Insurance, LTD, FSA, paid holidays, vacation, and sick time.

About The Job

National Community Renaissance is committed to first-class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision.

The Community Manager I Is Responsible For

• Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy;
• Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;
• Assuming proactive behavior and measures to properly represent National Community Renaissance and build relationships in the community.

The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and/or temporary resources.

Responsibilities

Compliance

• Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
• Review and approve all resident notices pertaining to recertification.
• Maintain property waiting list in accordance with the properties' Tenant Selection Plan.
• Ensure applications for housing are processed in accordance with properties' affordable housing covenants.
• Process annual re-certifications within established timelines.

Property Operations

• Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan.
• Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
• Conduct monthly site inspections and prepare reports for management.
• Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
• Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
• Ensure work orders are processed in Yardi within established timelines.

Financial

• Accurately account for and balance petty cash in accordance with company policies and procedures.
• Prepare deposits for banking and post resident payments into Yardi within timelines established by management.
• Prepare management-required month-end reports.
• Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
• Keep resident ledgers accurate and work diligently with accounting to resolve errors.

Human Resources

• Manage 1-2 on-site office and/or maintenance employees, including interviewing, training, timekeeping, performance evaluations, and disciplinary actions.
• Maintain positive relationships with CORE internal departments.

Customer Service

• Respond to all resident complaints in a timely and professional manner.
• Create a community of caring and excitement that is contagious for residents and noticeable to the community at large.

Resident Programs

• Design, implement, and manage appropriate resident programs and ensure their ongoing success.

Community Relations

• Manage ongoing positive relationships with City staff, local representatives, and social service providers.

General

• Attend company-sponsored events related to team development, which may include overnight stays.
• Perform other duties as requested.

Skills

• Hardworking, positive attitude.
• Ability to work with persons of all ethnic and family backgrounds.
• Ability to build and deliver resident programs.
• Ability to build external relationships and promote the organization.
• Organized with proficient time management.
• Proficient in English (verbal and written).
• Relate to others beyond instructions.
• Demonstrate initiative, professionalism, integrity, and confidentiality.

Experience

• High school diploma or equivalent.
• 2-5 years of comparable responsibilities.
• Pass company-sponsored Tax Credit Certification within first year.
• 2+ years in customer service and supervisory roles.
• Financial management experience.
• Proficiency in MS Office; Yardi preferred.

Physical Requirements/Work Environment

• Sitting, reading, typing: 5-7 hours daily.
• Walking: 1-3 hours daily, including property inspections.
• Driving with valid license and insurance or reliable transportation.
• Operate office equipment.
• Occasional lifting up to 20 pounds and stairs.

FSLA: Non-exempt

PAY: $23.50 - $24/hr

NATIONAL COMMUNITY RENAISSANCE IS AN EQUAL OPPORTUNITY EMPLOYER!

Salary: $23.50 - $24 per hour

Job Posted by ApplicantPro