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We are offering a contract to permanent employment opportunity for a Sr UX Product Designer in Hanover, Maryland. Our industry revolves around delivering exceptional travel experiences to our passengers, and as a part of our team, you will be actively involved in shaping our digital customer experience. The role requires a blend of UX best practices, interaction design, information architecture, and user research skills.

Responsibilities:

• Contribute to the development of user stories and UX deliverables as part of a cross-functional team using agile methodology.
• Leverage your UX knowledge and expertise to influence design decisions and product owner decisions.
• Collaborate closely with developers to implement solutions in the most effective and efficient manner.
• Handle feedback, make necessary changes to deliverables, and effectively manage these changes.
• Present your work to stakeholders in a clear and compelling manner, backing up design recommendations with best practices, research data, or business requirements.
• Take charge of the visual design, interface, and interaction flow of applications and experiences.
• Prepare and maintain detailed specifications and design patterns.
• Translate rules and assets into UX systems, programs, and enterprise solutions.
• Develop and distribute UX documentation such as navigational flows, wireframes, mock-ups, use cases, task flows, prototypes, and system errors.
• Conceptualize, prototype, and deliver a variety of UX deliverables including personas, flows, research plans, test scripts, low and hi-fidelity mock-ups.• Proven experience as a Sr UX Product Designer
• Demonstrable skill in Customer Service and Communication
• Ability to create clear and concise Documentation
• Experience in Training other team members
• Strong Research skills to keep abreast of latest UX trends
• Familiarity with Planning Processes in a design context
• Proficiency in Design tools, particularly Adobe Creative Cloud
• Solid Project Management skills to oversee all stages of design
• Understanding of the concept 'About Time' in relation to project timelines
• Excellent Negotiation skills to ensure the best outcomes for all stakeholders
• Experience in the Implementation of design solutions
• Proficiency in Digital design mediums
• Willingness to Travel for project needs
• Experience working in Agile Scrum environments
• Ability to effectively liaise with various Stakeholders
• Familiarity with different design Methods
• Knowledge of Best Practices in UX design
• Experience with KPI Reporting to track design success
• Ability to create detailed design Specification documents
• Experience in Labeling for user interface designs
• Familiarity with design Libraries for efficient project execution
• Ability to produce high quality Deliverables within tight deadlines
• Proficiency in Computer Sciences or related field
• Degree in design, computer science, or relevant field.