Marketing Operations Manager Job at Robert Half in Palo Alto
Robert Half - Palo Alto, CA, US, 94306
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Overview
Job Description
Our cybersecurity client is looking for a Marketing Operations Manager with Marketo experience to join them 40hr/wk, 3 months, hybrid in Palo Alto, CA. The role will involve utilizing various digital platforms such as Marketo, Salesforce, Google Analytics (Google Ads), BI tools.
Responsibilities:
- Technology Optimization: Build, manage, and optimize the marketing technology stack, including CRM, marketing automation, analytics, and other tools, enabling seamless lead flow and supporting rapid go-to-market growth.
- Marketing Roadmap Ownership: Define and execute a marketing operations vision and strategy, establishing timelines, deliverables, and measurable outcomes in partnership with the Marketing team.
- Process Design: Develop and maintain efficient marketing processes and workflows to enhance consistency, alignment, and productivity.
- Analytics & Reporting: Establish robust frameworks for tracking key performance indicators (KPIs) and ROI, creating insights to measure marketing effectiveness.
- Lead Management: Collaborate with sales operations to align lead management processes and ensure smooth handoffs between teams.
- Marketing Automation: Lead efforts in automation by managing email campaigns, lead scoring, and nurturing programs in collaboration with the Marketing and Partner teams.
- Testing & Optimization: Implement A/B testing strategies and drive continuous improvement for campaign performance and marketing initiatives.
- Campaign Attribution: Manage tracking and attribution to provide visibility into marketing impact and optimize investments.
- Documentation: Create and maintain comprehensive documentation for marketing operations processes, tools, and systems.
- 3-5+ years in marketing operations, preferably in a cybersecurity or technical SaaS environment.
- Proven success building marketing operations functions from the ground up, with a preference for startup experience.
- Proficiency in marketing automation platforms (e.g., HubSpot, Marketo, Pardot), CRM systems (e.g., Salesforce, HubSpot), and analytics/data visualization tools (e.g., Google Analytics, Sigma).
- Analytical Skills: Experience building marketing attribution models, reporting frameworks, and analyzing campaign performance to measure ROI.
- Data Compliance: Knowledge of security compliance frameworks such as GDPR, CCPA, and other regulations impacting marketing operations.
- Collaboration & Communication: Exceptional ability to work cross-functionally and manage stakeholder relationships while ensuring alignment on operational goals.