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SFDC UI/UX Specialist Job at Tekskills in Los Angeles
Tekskills - Los Angeles, CA, United States, 90079 19 hours ago
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Go to next pageTekskills - Los Angeles, CA, United States, 90079
Call Center Implementation UI/UX: The candidate must have working experience in designing UI/UX from scratch for Health care Call Center applications.
Responsibilities:
- Defining requirements while working with business users.
- Creating wireframes and prototypes.
- Designing the UI/UX for the call center from scratch, including:
- Defining business/user workflows.
- Designing UI/UX according to the needed workflows.
- Designing data sharing mechanisms and escalation mechanisms.
- Development of the UI/UX.
- Integration with external systems.
Project Requirements:
- Integrate with the LA Care Phone system to help identify callers (Cisco).
- Store contact, case, and activity information related to all calls.
- Integrate with internal and external data sources (web services, batch integration).
Additional Information
All your information will be kept confidential according to EEO guidelines.
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SFDC UI/UX Specialist Job at Tekskills in Los Angeles