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The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

The Creative Operations Manager will play a crucial role in setting The Farmer's Dog creative group up for success and ensuring our brand is seamlessly brought to life across all channels and touchpoints. In this role, you will be an integral part of our creative development process in our Brand group -- ensuring all of our work is produced with agility, quality, and in accordance with brand standards. You will be working alongside a best-in-class (and Emmy-nominated!) in-house creative group. The work you help create will help grow our business and our brand, and will help dogs everywhere live healthier, happier lives.

How You'll Make An Impact

• Field requests for copy and design edits and handle the intake of briefs for creative projects; this includes building workback schedules based on schedule templates.
• Maintain Brand’s project management workflows across brand tools. This includes keeping Asana, Dropbox and Google Drive up to date.
• Partner with the Director of Brand ops to onboard new Brand hires. This includes self service project management and day to day best practices and training all new brand team members in established tools, processes, and workflows.
• Partner with the creative producer, digital asset manager and other members of the creative operations function to ensure the digital asset database is organized as new assets are added, making sure the right tags are added and the files are uploaded accurately.
• Serve as the internal project manager across multiple channels. Projects can range from small static social posts to large cross functional initiatives.
• Run cross-functional meetings and take notes, including Creative Reviews, all-hands meetings, and project specific check-ins.
• Work with cross-functional stakeholders to optimize existing creative processes and tracking systems specific to their channels.
• Run post-mortems and distribute accurate information cross-functionally for next steps.
• Assist in assessing prioritization of Brand’s priorities among projects and bandwidth to help make decisions.

We're Excited About You Because

• You have 4+ years in creative operations and/or project management in a creative agency, in house creative team or marketing function.
• You are able to balance multiple priorities and tasks with ease.
• You are a whiz in Asana. You know how to create project templates, build dashboards and seek to improve and streamline current processes.
• You have Google Suite and Google Calendar experience, DAM systems, Asana + other project management tools.
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously.
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively.
• You are able to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.
• As a bonus, you have a creative background and familiarity with design tools and systems.
• You’re a true dog person -- even if you don’t have one!

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

A Few of Our Best Benefits

• Dog-friendly office in Greenwich Village
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $100,000 - $120,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.

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