9/11 Memorial & Museum
Marketing Manager
9/11 Memorial & Museum - New York, New York, us, 10261
Work at 9/11 Memorial & Museum
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9/11 Memorial & Museum provided pay range This range is provided by 9/11 Memorial & Museum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Base pay range $70,000.00/yr - $80,000.00/yr Director of Talent Acquisition at The National September 11 Memorial and Museum | Navy Veteran | MBA
POSITION DATA JOB TITLE:
Marketing Manager DEPARTMENT:
Marketing & Communications REPORTS TO:
Senior Vice President, Marketing & Communications CLASSIFICATION:
Exempt DATE:
March 2025 SALARY : $70,000 - $80,000 per year Note:
This position requires a cover letter for consideration. Applications without a cover letter will not be considered. POSITION OVERVIEW The Marketing Manager will be responsible for driving the execution of integrated marketing strategies to drive new and existing audiences toward visitation, donation, and program participation. As one of the most visited sites in New York City and the nation, the 9/11 Memorial & Museum relies heavily on the revenue generated through admissions and other secondary spends to sustain its mission. The ideal candidate will have experience working across multiple channels, including digital advertising, social media, content marketing, and email marketing, and working collaboratively with cross-departmental stakeholders and external agency partners. The Marketing Manager is part of a dynamic, 11-person marketing, communications, content, and creative services team that collectively drives all earned, owned, and paid media strategy development and implementation in support of annual and multi-year objectives, to increase and diversify sources of revenue, and scale mission impact. The Marketing Manager reports to the Senior Vice President, Marketing & Communications. ESSENTIAL FUNCTIONS Manage the day-to-day execution of assigned marketing projects to ensure they are delivered on time, on brief and on brand. This includes managing tactical planning, managing timelines, coordinating stakeholder feedback and providing regular and clear communication to the project team. Own the project brief process for assigned projects; in partnership with MarCom leads, draft project briefs to ensure that the project team is equipped with all relevant information. Partner with the SVP to develop clear, actionable briefs that align with strategic goals, ensuring each project starts with a strong foundation. Act as a liaison between Marketing & Communications and other departments to foster collaboration and alignment on campaign objectives, brand messaging and design standards. Partner with SVP, Marketing & Communications to leverage market research and performance metrics to inform messaging, tactics and drive outcomes. Oversee creative asset trafficking on assigned projects to ensure timeline and accurate delivery. Develop strong cross-departmental relationships, including Institutional Advancement, Education, Government & Community Affairs, Programs, Sales and Visitor Services, to ensure alignment on strategy, audiences, KPIs and timelines. Assist in tracking and managing invoices for vendors and marketing materials for assigned projects. Contribute to creative brainstorming on new tactics to build brand awareness and drive revenue. Support the SVP in operationalizing team meetings, refining workflows and distributing internal communications to keep the Marketing & Communications team informed of project status and updates. REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS Participate in the Annual 5K Fundraiser and September 11th Commemoration. Assist with other special projects and events in support of the 9/11 Memorial & Museum mission, as assigned. QUALIFICATIONS/SKILLS REQUIREMENT 3-5 years of experience in marketing operations, creative operations, or a similar role within an advertising agency or marketing department. Hands-on experience working with and developing creative assets for digital and traditional advertising formats. Deep understanding of marketing workflows, including digital marketing, design and website content production processes. Proficiency in driving brand awareness and sales conversion. Strong communication, organizational and interpersonal skills with the ability to collaborate and move projects forward with in-house and external teams. Ability to prioritize, multi-task and manage multiple projects in a fast-paced, deadline driven environment. Note:Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The National 9/11 Memorial & Museum may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. ABOUT THE TEAM The Marketing Manager is part of the Marketing department. The Marketing team is comprised of 10 individuals with different functions, and tenures within the organization. HOW TO APPLY Include position you are seeking in the email subject field. State the location where job posting was seen. Send resume
and
cover letter
to
911mmcommsjobs@911memorial.org Note: Applications without a cover letter will not be considered. The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background. Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview. Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Museums, Historical Sites, and Zoos, Historical Sites, and Museums
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Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Base pay range $70,000.00/yr - $80,000.00/yr Director of Talent Acquisition at The National September 11 Memorial and Museum | Navy Veteran | MBA
POSITION DATA JOB TITLE:
Marketing Manager DEPARTMENT:
Marketing & Communications REPORTS TO:
Senior Vice President, Marketing & Communications CLASSIFICATION:
Exempt DATE:
March 2025 SALARY : $70,000 - $80,000 per year Note:
This position requires a cover letter for consideration. Applications without a cover letter will not be considered. POSITION OVERVIEW The Marketing Manager will be responsible for driving the execution of integrated marketing strategies to drive new and existing audiences toward visitation, donation, and program participation. As one of the most visited sites in New York City and the nation, the 9/11 Memorial & Museum relies heavily on the revenue generated through admissions and other secondary spends to sustain its mission. The ideal candidate will have experience working across multiple channels, including digital advertising, social media, content marketing, and email marketing, and working collaboratively with cross-departmental stakeholders and external agency partners. The Marketing Manager is part of a dynamic, 11-person marketing, communications, content, and creative services team that collectively drives all earned, owned, and paid media strategy development and implementation in support of annual and multi-year objectives, to increase and diversify sources of revenue, and scale mission impact. The Marketing Manager reports to the Senior Vice President, Marketing & Communications. ESSENTIAL FUNCTIONS Manage the day-to-day execution of assigned marketing projects to ensure they are delivered on time, on brief and on brand. This includes managing tactical planning, managing timelines, coordinating stakeholder feedback and providing regular and clear communication to the project team. Own the project brief process for assigned projects; in partnership with MarCom leads, draft project briefs to ensure that the project team is equipped with all relevant information. Partner with the SVP to develop clear, actionable briefs that align with strategic goals, ensuring each project starts with a strong foundation. Act as a liaison between Marketing & Communications and other departments to foster collaboration and alignment on campaign objectives, brand messaging and design standards. Partner with SVP, Marketing & Communications to leverage market research and performance metrics to inform messaging, tactics and drive outcomes. Oversee creative asset trafficking on assigned projects to ensure timeline and accurate delivery. Develop strong cross-departmental relationships, including Institutional Advancement, Education, Government & Community Affairs, Programs, Sales and Visitor Services, to ensure alignment on strategy, audiences, KPIs and timelines. Assist in tracking and managing invoices for vendors and marketing materials for assigned projects. Contribute to creative brainstorming on new tactics to build brand awareness and drive revenue. Support the SVP in operationalizing team meetings, refining workflows and distributing internal communications to keep the Marketing & Communications team informed of project status and updates. REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS Participate in the Annual 5K Fundraiser and September 11th Commemoration. Assist with other special projects and events in support of the 9/11 Memorial & Museum mission, as assigned. QUALIFICATIONS/SKILLS REQUIREMENT 3-5 years of experience in marketing operations, creative operations, or a similar role within an advertising agency or marketing department. Hands-on experience working with and developing creative assets for digital and traditional advertising formats. Deep understanding of marketing workflows, including digital marketing, design and website content production processes. Proficiency in driving brand awareness and sales conversion. Strong communication, organizational and interpersonal skills with the ability to collaborate and move projects forward with in-house and external teams. Ability to prioritize, multi-task and manage multiple projects in a fast-paced, deadline driven environment. Note:Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The National 9/11 Memorial & Museum may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. ABOUT THE TEAM The Marketing Manager is part of the Marketing department. The Marketing team is comprised of 10 individuals with different functions, and tenures within the organization. HOW TO APPLY Include position you are seeking in the email subject field. State the location where job posting was seen. Send resume
and
cover letter
to
911mmcommsjobs@911memorial.org Note: Applications without a cover letter will not be considered. The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space where staff want to be, knowing that their contributions, professional expertise, and distinct voices are valued and respected. We encourage and celebrate an inclusive environment where candor and participation, when it comes to sharing ideas and collaborative problem-solving, are welcomed regardless of one’s role at the Museum or background. Reasonable accommodations may be made to qualified candidates, during the interview process, to enable individuals with disabilities an opportunity to interview. Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Museums, Historical Sites, and Zoos, Historical Sites, and Museums
#J-18808-Ljbffr