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Contact Center Sr. Conversational Designer
ASB Resources - Malvern, Pennsylvania, United States, 19355 4 days ago
#jobsDesigns Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user intera...
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Mid-Level Conversational AI Designer
Rock Family of Companies - Detroit, Michigan, United States, 48228 13 days ago
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’...
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Staff Product Designer
Speak LLC - San Francisco, California, United States, 94199 11 days ago
About usOur mission is to reinvent the way people learn, starting with language. We begin by teaching the next billion people English, Spanish, and Fr...
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UX Designer
Saxon Global - New York, New York, us, 10261 1 months ago
Position Details:Client: Ascendion / FidelityJob Tittle: UX DesignerLocation: 100% Remote (Going to work as per EST / CST Time Zone)Duration: 12+ Mont...
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Senior User Experience Designer
Fidelity TalentSource LLC - Merrimack, New Hampshire, us, 03054 3 days ago
Job Description:We are currently recruiting for multiple positions at the Senior User Experience Designer level.The RoleFidelity Investments is lookin...
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Mid-Level Conversational AI Designer
Rocket Mortgage - Detroit, Michigan, United States, 48228 27 days ago
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We'...
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Conversation Designer- AI
HomeServe USA - Norwalk, Connecticut, us, 06860 26 days ago
COMPANY OVERVIEWHomeServe USA Corp. is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified a...
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Senior UX Designer
JobRialto - Boston, Massachusetts, us, 02298 13 days ago
OverviewClient is your destination for discovering your next temporary role at Client.We are currently sourcing for a UX Designer in our Boston, MA or...
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UX Writer / Content Strategist
Lenovo - Chicago, Illinois, United States, 60290 2 days ago
* United States of America - Illinois - ChicagoQualifications, skills, and all relevant experience needed for this role can be found in the full descr...
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Go to next pageASB Resources - Malvern, Pennsylvania, United States, 19355
#jobs
Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions.Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.Creative thinking of user's conversational journey with a bot.Thinking of different ways in which a user can speak with a Human or Bot agent.Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.Develops mockups, flows, redlining and other creative prototyping related items.Operates with a 'customer first' mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints.
Qualifications:5+ years of experience in building User Personas and User journeys; exceptional creative thinking and writing skills2+ years' experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.Familiarity with chatbots, voice enabled devices, or other conversational channels.Storyteller and editorial mindset with an ability to predict audience preferences.
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Contact Center Sr. Conversational Designer