Principal Product Owner - Portfolio Marketing
Discover Financial Services, Inc. - Chicago, Illinois, United States, 60629![Discover Financial Services, Inc.](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Discover Financial Services, Inc.
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Overview
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description:
What You’ll DoThe Product Professional is responsible for partnering with stakeholders to define the product vision at the team level while prioritizing "what" the team is working on to deliver value to the customer. Assesses the performance of and shapes the structure and direction of new/existing product lines and develops or assists in developing and executing strategic product plans. Assists the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance.Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.How You’ll Do ItBuilds product backlog, prioritizes its items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.Participates in the development of Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensures alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Defines and executes strategic product roadmaps to build new products, enhance existing products, or improve performance.Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features, and roadmap. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs.Contributes to defining the Minimum Viable Product (MVP) and is responsible for delivering MVP/features/user stories for the product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director, who is the final decision maker for product scope.Defines functional and non-functional product requirements; ensures completeness; integral and consistent; source of requirements for the product team. Creates and validates user story acceptance criteria. Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.). Works with Data stewards in their respective LOBs to ensure required data quality controls are identified and implemented. Inspects and evaluates product progress through each iteration.Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.Identifies sources, monitors, analyzes (Business Analysis), tests, and interprets key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations, then develops and communicates findings, and makes strategic and tactical recommendations for performance improvements throughout the product lifecycle.Collaborates with cross-functional teams to develop and execute go-to-market strategies.Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Serves as business lead on cross-functional teams and assists in managing dependencies with other team's functions while identifying, building, and managing strategic partnerships across different product teams. This includes collaborating to develop or support efforts of go-to-market strategies.Qualifications You’ll NeedThe BasicsBachelor’s Degree in Information Technology, Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics or related field6+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or relatedIn lieu of a degree, 8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or relatedBonus Points If You HaveSubject matter expertise in Product Centric OrganizationAgile Product owner and/or Scrum certificationStrong leadership, exceptional communication, and presentation skillsProject Management (PMP) certification5-6 years of mortgage (Home equity) originations industry experience in Business Analyst, Product Owner and/or Product Manager rolesHands-on experience in POS, LOS, AUS and other key mortgage integrations is preferredExperience working in an Agile environment and lean methodologyExperience in data mapping and vendor integrations is preferredExperience using JIRAApplication Deadline:
The application window for this position is anticipated to close on Jul-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
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