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We are seeking an Event Planner for a very important client.

• Manage reception desk essential functions; greeting and directing clients, answering telephone calls, promptly returning emails, etc.
• Submit facilities requests as directed by Planner; walk and inspect conference room setups.
• Support Meeting Planning Managers and Meeting Specialists with high level meetings; assist other managers as needed.
• Build working relationships with fellow colleagues, porters, audio visual and catering teams.
• Manage space issues, escalate unresolved issues to the Lead Planner.
• Assist Lead Planner in monitoring the shared mailbox and respond to client emails in a timely manner.
• Manage new meeting requests and assign rooms based on client’s needs.
• Adhere to standards of operations established for Conference Center.

What does a “typical” day look like in this role? This role sits at the front desk and is the first point of contact for all visitors; they will be greeting & escorting guests to rooms, liaising with the catering team for impending orders, contacting facilities and other vendor partners for support; meeting planning for small groups and capturing their AV/Catering/Room setup needs.

What are the top 3 things you look for in a candidate? Customer service, ability to multi-task, genuine hospitality.

What specific work experience (or skills) would stand out on a resume? Customer services, hotel roles, event planning experience.

Job Family Description: Ability to plan events that can range from 10 to 500 people, with various degrees of complexity. Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile). Ability to lead a team working on an event and direct many facets at one time. Collaborate and interact effectively with Firm’s senior management, middle management and customers. Provide strategic input and recommendations to business group on event development. Maintain partnering relationships with internal business partners such as Food Services, Conference Services, Audio Visual, Security and Facilities. Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.

Seniority level

Associate

Employment type

Contract

Job function

General Business

Industries

Banking