ChurnPilot
Product Marketing Manager Job at ChurnPilot in San Francisco
ChurnPilot - San Francisco, CA, US
Work at ChurnPilot
Overview
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Overview
As our first Product Marketing Manager, you'll own our entire go-to-market strategy, working directly with the founding team and board of advisors to define how we position, message, and sell our customer success platform. This is a high-impact role where you'll shape how customers perceive our brand and product from day one.
RESPONSIBILITIES
- Develop our core messaging, positioning, and value proposition to resonate with B2B SaaS companies struggling with customer retention
- Create compelling sales and marketing materials that highlight our AI-powered churn prediction capabilities
- Conduct market research to refine our ideal customer profile and buyer personas within customer success and retention teams
- Establish and execute our content strategy focusing on retention metrics, customer health scores, and predictive analytics
- Gather competitive intelligence and articulate our unique differentiation in the customer retention space
- Define pricing strategy and packaging options for our subscription tiers
- Support founders in sales conversations and help close early customers
- Build the foundation for scaling our GTM function as we grow
EXPERIENCE
- 3-5+ years of product marketing experience, preferably in B2B SaaS
- Proven track record of creating messaging that resonates with technical and business audiences
- Experience bringing data-driven products to market and driving adoption
- Strong analytical skills with the ability to extract insights from customer retention data
- Excellent communication skills to explain complex predictive algorithms in simple business terms
- Self-starter who thrives in ambiguity and can execute without extensive direction
- Passion for our mission to help businesses retain their most valuable customers
WHY JOIN US
- Foundational role with significant impact on company trajectory
- Work directly with founders and shape our AI-driven retention platform strategy
- Remote-friendly work environment
- Comprehensive health benefits and flexible PTO
- Ground-floor opportunity at a company solving the critical business challenge of customer churn
WHAT WE OFFER
- As a founding team member, you will receive 2.5% equity, aligning your success with the long-term growth of ChurnPilot.
- Play a crucial role in shaping the future of our company, with opportunities to influence strategy and drive innovation.
- Work in a supportive, high-energy environment where your ideas are valued and your contributions make a direct impact.
EQUITY & COMPENSATION
- This role is equity compensation only, until the company reaches either a revenue or funding milestone.
We believe great products need great stories. If you're excited about crafting the story of how predictive analytics can transform customer retention, we'd love to hear from you.