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Job Description: This position supports the Web Team which is responsible for the appearance, maintenance, functionality and security of the agencys websites. This role requires proficiency in graphic design software (i.e. Adobe Illustrator and Photoshop) in order to design website layouts, prepare images/documents for posting, as well as proficiency in html/css/ javascript. Proficiency in WordPress is required. This position will deal directly with internal clients. Good communication skills and the ability to complete assignments in a timely manner are a must. Duties: Website Development and Maintenance: Support and maintain the agencys internal and external websites and web applications. Design and develop websites within client Web Team guidelines. pply graphic design skills to create *** visuals. Utilize agency-specified applications to create web-ready graphics. Design web forms. Design websites to improve functionality; confirm integration with other systems; install and test content. Update and maintain time-sensitive material. Obtain copyright clearances where required. Deliver web pages to client/user as requested; disposes of outdated information/files; discusses obvious content errors with clients and corrects as necessary; recommends changes in editorial policy and site design. Revise content to ensure its quality, including accuracy, authority, clarity, accessibility, and usability. Perform analysis, design, development, and testing of usable, accessible web applications. Identify multimedia content needed to support or work alongside textual content. Coordinates with multimedia specialists as necessary. Ensure quality, compliance, usability, accessibility, copyright, and other legal compliance. Compiles and analyzes website usage statistics. Customer Service: Please provide technical assistance by responding to questions about errors, problems, or questions about collaboration platform systems. Provides technical leadership and training to customers and partners. Develop strong client relationships and demonstrate high commitment to client success. The position works with a high degree of independence. Seeks guidance from supervisor for politically sensitive, legal or controversial matters as well as technical/design issues. Graduate from an accredited College or University with a degree in Communication Arts or a related field preferred and equivalent WordPress/Website Design training and experience. Detail-oriented with extensive knowledge of WordPress, Photoshop, and CSS. Experience creating forums, lists, document libraries, and forms. Demonstrated ability to convert business requirements into an accessible website layout. Experience with website design and development. Experience with project management. bility to provide excellent customer service to internal and external customers regarding guidance and troubleshooting; provide assistance and advice on development projects; understand policies; and use professional judgment and discretion. bility to effectively communicate both orally and in writing to diverse audiences, and foster relationships at all levels; team members, partners, management, vendors, and both internal and external customers. Demonstrate excellent organization and interpersonal skills; problem resolution and decision-making. Bachelor's degree in Communication Arts or related field preferred and equivalent WordPress/Website Design training and experience. Experience managing an existing WordPress implementation.