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Principal Associate, UX/UI Designer - eData

We are currently seeking a UX/UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers' day-to-day financial activities.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

What You’ll Do:

You’ll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

• Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience.
• Advocating for the customer through human-centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing.
• Supporting design-led workshops to engage and build alignment across different partners and teams.
• Proactively offering recommendations and solutions by championing prioritization of design-centered product enhancements grounded in research and analysis.
• Connecting with design community peers in service of learning, sharing, and teaching.

Discovery & Delivery

• Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.
• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.
• Participating in end-to-end product design by:
• Working with researchers to understand customer needs and define opportunities through usability and empathy studies.
• Framing problems, determining insights, and defining visual designs to serve customer needs.
• Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes.
• Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines.
• Supporting effective storytelling and presentation of visual concepts to various stakeholders.
• Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.

Basic Qualifications

• At least 4 years of experience with UX and UI design.

Preferred Qualifications

• Designing for cross-channel experiences.
• Comfortable working with Product and Tech partners.
• Familiarity with design and prototyping tools, such as: Adobe Products, Sketch and/or Figma.
• Familiarity with working and contributing to an established design system.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary Information: The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $139,100 - $158,700 for Pr. Associate, Design.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.