IDR Healthcare
Sr. UX Researcher
IDR Healthcare - Santa Clara, California, us, 95053
Work at IDR Healthcare
Overview
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Overview
Sales UX Researcher
Overview: The Staff UX Researcher will drive research that shapes experiences for the Sales Organization. Ideal candidates will be experienced embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements. They'll use mized methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.
Top Skills:
7+ years' experience as a UX Researcher - Applying customer-centered research techniques to product definitions, designs, & roadmaps to drive measurable improvements 2+ years' experience as a UX Researcher supporting Sales Organizations - Strong understanding of sales workflows, CRM tools, lead management, deal cycles, etc. Expertise in qualitative and quantitative methods, including: User interviews, usability testing, information architecture, surveys, concept testing, statistical analysis, benchmarking, and data analysis Must have a portfolio showcasing research impact, methodologies, and actionable insights Ideal Skills:
Understanding of agentic AI and how it enhances seller efficiency. Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience) Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Overview: The Staff UX Researcher will drive research that shapes experiences for the Sales Organization. Ideal candidates will be experienced embedding research into product roadmaps and applying customer-centered research techniques to product definitions and designs to drive measurable improvements. They'll use mized methods to uncover insights, influence product strategy, and improve seller workflows through AI-driven innovation.
Top Skills:
7+ years' experience as a UX Researcher - Applying customer-centered research techniques to product definitions, designs, & roadmaps to drive measurable improvements 2+ years' experience as a UX Researcher supporting Sales Organizations - Strong understanding of sales workflows, CRM tools, lead management, deal cycles, etc. Expertise in qualitative and quantitative methods, including: User interviews, usability testing, information architecture, surveys, concept testing, statistical analysis, benchmarking, and data analysis Must have a portfolio showcasing research impact, methodologies, and actionable insights Ideal Skills:
Understanding of agentic AI and how it enhances seller efficiency. Master's degree in Cognitive Science, Psychology, HCI, or related field (or equivalent experience) Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row