Service Writer
Big O Tires Littleton/Chatfield - Littleton, Colorado, United States, 80128Work at Big O Tires Littleton/Chatfield
Overview
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Overview
We are interested in recruiting an individual who has exceptional people skills (friendly, sincere, engaging) and is a problem-solver by nature. Although strong technical knowledge is desired, we are open to applicants who have an aptitude for automotive service and repair -- we will provide comprehensive training to the right individual. The ideal Service Writer candidate has a high school diploma/GED, an affinity for automotive maintenance/repair, an unrestricted driver's license and clean driving record, 2 years and a strong desire to learn and grow with our business.
COMPENSATIONDepends upon Skills and Experience
RESPONSIBILITIES
As a Big O Tires Service Advisor, you will assist all automotive and general service technicians in the operation of the shop, including:Deliver exceptional customer service while listening and consulting customersCommunicating and connecting with Technicians to complete vehicle needs.Supervising bays and building computerized repair orders and sourcing parts.Deliver and discuss pricing estimates with customers as well as promoting shop service specials.Customer consulting/sales for vehicle needs.Lead, manage, and train a team while keeping in tune with our companies' vision, purpose, core values, and Wenco culture.Meeting weekly and monthly matrix goalsVendor communication and continuing strong relationship connections.Overall cleanliness and organization of the facility grounds.Other duties as assigned.
QUALIFICATIONSHigh school diploma/GED (advanced education desired)Exceptional customer service skillsExceptional listener and communicator (written and verbal)Point-of-sale and electronic payment media skills desiredSales experience desiredHighly collaborative natureCurrent and unrestricted driver's licenseAble to operate a standard transmissionImpressive work ethicStrong math skillsAutomotive technical knowledge a plus
BENEFITSIncentive Driven PayAdvancement OpportunitiesBenefits (for Full Time Positions)Section 125 Flexible Spending PlanHealthPaid VacationPaid HolidaysOnline Learning SystemFive Day Work WeekUniforms
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.