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About the role As the second user researcher at Anthropic, you'll drive research strategy for key product areas in an environment that deeply values user insights: We inform critical decisions through rigorous research, with stakeholders who eagerly incorporate data into their decision-making Research has a seat at the table for product strategy and roadmapping, helping ensure we build the right things for our users We work as a lean team focused on high-impact projects across a diverse range of product areas and user needs We partner extensively with teams across the company, from AI research to marketing, while maintaining especially close collaboration with product design We combine qualitative and quantitative methods to drive understanding of user needs in this rapidly evolving space Responsibilities: Gather context and prioritize the most important and high-leverage research opportunities in your area(s) Lead research initiatives that inform strategic product decisions Design and execute both qualitative and quantitative research studies with a focus on efficiency and impact Build effective partnerships with PMs and other product leaders Synthesize findings into actionable recommendations, valuing speed of delivery over polish of output Communicate research findings effectively through excellent storytelling, customizing communication based on stakeholder needs Drive concrete impact while maintaining high quality, even with quick turnaround times You may be a good fit if you have: 8 years of industry UX research experience A track record of driving successful product decisions through your research Advanced expertise in quantitative methods (surveys and data analysis) Mastery of qualitative research methods Experience thriving in ambiguous situations within rapidly growing or changing organizations Excellent prioritization skills with ability to synthesize multiple inputs and drive focus toward highest-impact work Strong problem-solving capabilities with a record of turning constraints into opportunities Ability to communicate research insights in compelling, memorable ways that drive clear action Keen product intuition with a talent for identifying opportunities and generating creative product possibilities Proven ability to forge strong partnerships with product managers, designers, and cross-functional stakeholders Strong candidates may also: Have a master’s or PhD in HCI, Cognitive Psychology, Social Psychology, Anthropology, Information Science, Sociology, or other social/behavioral sciences Have experience doing research for developer tools and API products Have experience with LLMs J-18808-Ljbffr