Aquent
Sr Technical Writer Job at Aquent in New York
Aquent - New York, NY, United States, 10292
Work at Aquent
Overview
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Overview
Overview
Placement Type:
Temporary
Salary:
$50 - $55/hr
Start Date:
03.31.2025
Our well known credit / payment card client is looking to bring on a hybrid, contract, Product Manager / Technical Writer.
This is a Sr Technical Writer role:
Product Manager Technical Writer
Job Description Summary
Overview
We are looking for an experienced technical writer to join our team and help take our client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
This exciting new role requires you to work closely with the service owners, product managers, and cross-functional teams to document details of various services, from the highest-level business benefit to the technical details.
Role
In this role, you will:
•Develop comprehensive API Technical documentation that meets organizational standards.
•Write developer-friendly content that meets the needs of the target audience, turning insights into a language that sets our users up for success.
•Evaluate current content and develop innovative approaches for improvement.
•Develop and update customer-facing implementation guides, capture evolving product capabilities and work with internal partners to publish to regular release cycles.
•Work with technical specifications, identifying and translating required content into clear customer guidance.
•Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
•Create and contribute to internal slide decks, documents, and wiki pages to help increase knowledge of our platform, systems and services internally.
•Ensure all documentation deliverables are produced to the expected quality, timeframes and standards.
•Work effectively with stakeholders, subject matter experts, and cross functional teams (some located remotely), sourcing information and driving content reviews and determining the best solution for presenting the documentation on our website.
•Research, outline, write, and edit new and existing technical documentation, working closely with various API subject matter experts to understand project requirements.
•Independently gather information from subject matter experts to develop, organize, and write technical specifications, and process documentation.
All About You:
•Have a proven record writing effective documentation for technical systems or platforms.
•Working knowledge of structured writing, markdown, html, css, APIs.
•Ability to lead and manage multiple projects simultaneously, showcasing strong organisational skills.
•Be a strong, confident writer and speaker, able to communicate well with stakeholders to get answers and drive reviews.
•Be skilled at explaining technical concepts succinctly and clearly, and able to troubleshoot independently.
•Be customer-focused, able to recognize customers' needs and challenges and identify possible solutions.
•Accountable and driven to produce accurate, best-in-class documentation in line with established standards and style guides.
•Be self-motivated and diligent, yet able to adapt when needed.
•Be proficient with authoring tools.
Advantageous:
•Experience documenting payment platforms or similar large systems.
The target hiring compensation range for this role is $50 - $55/hr.
Compensation is based on several factors, including education, relevant work experience, certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Placement Type:
Temporary
Salary:
$50 - $55/hr
Start Date:
03.31.2025
Our well known credit / payment card client is looking to bring on a hybrid, contract, Product Manager / Technical Writer.
This is a Sr Technical Writer role:
- This is a hybrid role working 3 days per week onsite in O'Fallon, MO and 2 days remote
- A background check will have to be completed/cleared prior to starting this assignment.
- This is a 1 year assignment with a possible extension beyond that.
- We're looking for someone with exceptional technical writing and communications skills, and who also has previous experience in the Payments / Credit Card / Banking domain.
Product Manager Technical Writer
Job Description Summary
Overview
We are looking for an experienced technical writer to join our team and help take our client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
This exciting new role requires you to work closely with the service owners, product managers, and cross-functional teams to document details of various services, from the highest-level business benefit to the technical details.
Role
In this role, you will:
•Develop comprehensive API Technical documentation that meets organizational standards.
•Write developer-friendly content that meets the needs of the target audience, turning insights into a language that sets our users up for success.
•Evaluate current content and develop innovative approaches for improvement.
•Develop and update customer-facing implementation guides, capture evolving product capabilities and work with internal partners to publish to regular release cycles.
•Work with technical specifications, identifying and translating required content into clear customer guidance.
•Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
•Create and contribute to internal slide decks, documents, and wiki pages to help increase knowledge of our platform, systems and services internally.
•Ensure all documentation deliverables are produced to the expected quality, timeframes and standards.
•Work effectively with stakeholders, subject matter experts, and cross functional teams (some located remotely), sourcing information and driving content reviews and determining the best solution for presenting the documentation on our website.
•Research, outline, write, and edit new and existing technical documentation, working closely with various API subject matter experts to understand project requirements.
•Independently gather information from subject matter experts to develop, organize, and write technical specifications, and process documentation.
All About You:
•Have a proven record writing effective documentation for technical systems or platforms.
•Working knowledge of structured writing, markdown, html, css, APIs.
•Ability to lead and manage multiple projects simultaneously, showcasing strong organisational skills.
•Be a strong, confident writer and speaker, able to communicate well with stakeholders to get answers and drive reviews.
•Be skilled at explaining technical concepts succinctly and clearly, and able to troubleshoot independently.
•Be customer-focused, able to recognize customers' needs and challenges and identify possible solutions.
•Accountable and driven to produce accurate, best-in-class documentation in line with established standards and style guides.
•Be self-motivated and diligent, yet able to adapt when needed.
•Be proficient with authoring tools.
Advantageous:
•Experience documenting payment platforms or similar large systems.
The target hiring compensation range for this role is $50 - $55/hr.
Compensation is based on several factors, including education, relevant work experience, certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.