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Sr. PMT Voice/AI, Amazon Music Voice Experience

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Job Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us to influence how Amazon Music engages fans, artists, and creators on a global scale.

Love music? Love building features and experiences using AI? Come help Amazon Music reinvent how fans discover their next favorite song, album, or artist—just by asking Alexa. We’re seeking a Sr. Technical Product Manager to shape the future of voice-powered listening.

This role involves defining the future of audio, building innovative experiences used by millions of Amazon Music customers. You will use AI/ML technologies to help customers discover and engage with audio in new ways through voice assistants like Alexa. Your work will help define and develop new Amazon Music experiences that make it easier for customers to discover and love music, podcasts, and audiobooks.

As a Product Manager at Amazon Music, you will be the CEO of your features, collaborating closely with Applied Science, Engineering, Design, and other teams to set strategy, define, design, and manage the customer experience. You should be customer-obsessed, analytical, experienced in delivering media/mobile/web products quickly and at scale, and capable of synthesizing various technologies into high-quality, simple products.

You will translate a big vision into a simple set of features for iterative and experimental launches, building support for your vision while incorporating input from creative contributors. This role owns discovery technologies for audio that power key features in our apps.

Key Responsibilities

• Partner with stakeholders to define and track the product roadmap and KPIs
• Translate customer insights and strategy into product requirements
• Collaborate with scientists, engineers, and project leads to develop solutions
• Create detailed business requirements and user stories
• Manage prioritization and trade-offs for a great customer experience
• Coordinate cross-functional teams to ensure roadmap execution
• Work across Amazon Music and partner organizations
• Operate autonomously in a dynamic environment
• Stay updated on gen AI and find ways to leverage AI to improve experiences

Basic Qualifications

• 2+ years of end-to-end product delivery experience
• 5+ years of technical product or program management experience
• Bachelor's degree
• Experience in engineering discussions and technology decisions
• Experience with feature delivery and trade-offs
• Roadmap strategy and definition experience
• Managing technical products or online services experience
• Ability to advocate for critical customers and stakeholders at the executive level

Preferred Qualifications

• Experience with analytical tools like Tableau, Qlikview, QuickSight
• Experience in building and promoting new tools

Amazon is an equal opportunity employer. For accommodations during the application process, visit this link. Compensation varies by location, with a range of $136,100 to $235,200 annually, plus potential equity, sign-on, and benefits. Position remains open until filled. Apply via our career site.

Additional Details

Company: Amazon.com Services LLC

Job ID: A3010753

Senior Level & Employment Type

• Mid-Senior level
• Full-time

Job Functions & Industry

• Project Management, IT, Product Management
• Entertainment Providers