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Washington, District of Columbia, United States 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at 9th Way Insignia. Team (Project) Introduction The Office of Performance Analysis and Integrity manages and enhances the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW) which resides on one Oracle M8 Supercluster database and thirteen application servers. Our team provides the technical services required to sustain EDW applications including Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration. We also provide management, enhancement, integration, implementation, maintenance, modernization, and infrastructure support for EDW applications as well as enhancement and maintenance of business intelligence capabilities and predictive analytics. 9th Way Insignia is looking for a Sr. Technical Writer to join this team. Professional Level Information A Sr. Consultant completes tasks and projects of moderate scope and complexity. A Sr. Consultant exercises the best judgement and problem-solving skills within defined guidelines and practices to determine appropriate action to execute assignments. The Sr. Consultant will also provide guidance and/or lead on tasks/projects. Responsibilities: Support the analysis, development, and updating of technical documentation Support the development, review, publication, and updating of project and team specific plans, SOPs, reports, and processes Support the timely publication of Root Cause Analysis documentation, Lessons Learned documentation, and White papers Responsible for tracking SOPs and ensuring that all are in place Manage simultaneous tasks, prioritize issues, and track progress As needed, support technical team members in the creation of user job aids in support of upgraded functionality, enhancements, or software updates Support ad hoc and recurring data requests and reporting within existing business rules and SLAs Support the development and delivery of scheduled reports, ad hoc reports, and presentations Support the editing of graphics Participate in content and materials development for presentations and training. Requirements: 10 years of experience in writing technical documentation and procedure manuals for various audiences Bachelor's degree in a technical discipline; an additional 8 years of experience considered in lieu of degree. Fluency in technical and common Microsoft Office software Knowledge of the structure and content of the English language Must be authorized to work for any employer in the U.S. Must be able to obtain and maintain the required security clearance. Location:

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. On site in Washington, DC. Salary Range: $75,272 - $82,700 USD 9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Clearance/Background Investigation: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Benefits: Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance. Legal: We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you currently on visa sponsorship or will you ever require it in the future? * Select... Do you currently live within a commutable distance from Washington DC or would you need to relocate for this job? * Select... This position has a 5 day onsite (Monday through Friday) requirement located in downtown Washington, DC. Can you meet this requirement? * Select... What is your desired salary? LinkedIn Profile

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