OC Solar
Marketing & Sales Support Coordinator
OC Solar - Irvine, California, United States, 92713
Work at OC Solar
Overview
- View job
Overview
Job Title:
Marketing & Sales Support Coordinator Location:
Irvine, CA (This role works in-office) Department:
Administration - Marketing Reports to:
Brand Growth & Marketing Lead
About OC Solar At OC Solar, we’re transforming the way contractors deliver on promises. Our mission is to restore trust in the industry by ensuring every customer receives the quality service they expect. Through transparent practices, unmatched reliability, and a proven track record of success, we’re setting a new standard for integrity in solar solutions.
If you’re passionate about creating exceptional customer experiences and supporting sales through innovative marketing initiatives, we want you on our team!
Position Overview We’re looking for a dynamic, detail-oriented Marketing & Sales Support Coordinator to join our growing team. This role is pivotal in ensuring a seamless lead intake and management process, exceptional interactions with potential customers, and supporting detailed reporting. You will qualify interested leads and enter them into the OC Solar sales pipeline. The successful candidate will be comfortable making and receiving dozens of phone calls per day. As a key player in our mission, you’ll work closely with both the marketing and sales teams to support lead conversion, enhance customer experiences, and contribute to our marketing and brand reputation as a trusted solar provider.
Key Responsibilities
Lead In-take, Qualification & Follow-Up Respond to and manage inbound leads daily (Yelp & other platforms). Conduct initial screenings to ensure that inbound leads are qualified. Conduct timely follow-ups and document interactions in Salesforce.
Data Management & Reporting Perform lead validation and reporting, including monitoring and reporting for paid leads. Submit credit requests for invalid leads. Regularly update Salesforce with detailed customer information, including names, emails, phone numbers, and lead sources. Validate and confirm lead sources while maintaining accurate records in partner portals like Panasonic and SPAN. Generate and analyze leads reports to support marketing and sales strategies.
Sales Support Conduct outreach to leads classified as “no-contact” after multiple attempts. Triage and manage responses from marketing emails and incoming calls to optimize lead assignments.
Customer Experience Coordination Coordinate review requests through collaborative efforts with other team members. Respond to customer reviews on platforms like Google, Yelp, and Angi to maintain strong online profiles and customer relationships.
Marketing Operations Assist in vetting calls to ensure they are correctly directed to sales, service, or construction teams. Support other marketing and sales efforts as assigned.
Qualifications
Experience: 1-3 years in marketing, sales support, or customer service. Experience in the solar industry or lead intake is a plus. Skills: Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Experience in Salesforce or similar CRM tools. Familiarity with Yelp, Google Ads, and online review platforms. Attributes: Entrepreneurial spirit, a go-getter who wants to make a difference. Comfortable with being on the phone frequently. Detail-oriented, proactive, and customer-focused. A team player with a solutions-driven mindset. Thrives in a fast-paced, collaborative environment.
Why Join OC Solar?
Mission-Driven Impact:
Be part of a company committed to transforming the solar contractor industry. Growth Opportunities:
Develop your skills in a dynamic, growing business. Company Culture:
Join a team that values integrity, transparency, and excellence.
Comprehensive Benefits: 401k matching up to 4% Company-paid health insurance Two weeks of paid vacation + five sick days Nine paid major holidays Monthly barber in-office (Free haircuts!) Monthly car wash for your personal vehicle Regular oil changes for your personal vehicle Full access to the state-of-the-art gym at our office complex Get your birthday off every year! (Paid) Monthly company-sponsored social and team-building events Salary: $22 - $24 per hour
Ready to Make a Difference? Apply today to join OC Solar and help us build trust and deliver exceptional experiences for our customers! Only resumes submitted to Drew@OCSolar.com will be considered for this role.
Marketing & Sales Support Coordinator Location:
Irvine, CA (This role works in-office) Department:
Administration - Marketing Reports to:
Brand Growth & Marketing Lead
About OC Solar At OC Solar, we’re transforming the way contractors deliver on promises. Our mission is to restore trust in the industry by ensuring every customer receives the quality service they expect. Through transparent practices, unmatched reliability, and a proven track record of success, we’re setting a new standard for integrity in solar solutions.
If you’re passionate about creating exceptional customer experiences and supporting sales through innovative marketing initiatives, we want you on our team!
Position Overview We’re looking for a dynamic, detail-oriented Marketing & Sales Support Coordinator to join our growing team. This role is pivotal in ensuring a seamless lead intake and management process, exceptional interactions with potential customers, and supporting detailed reporting. You will qualify interested leads and enter them into the OC Solar sales pipeline. The successful candidate will be comfortable making and receiving dozens of phone calls per day. As a key player in our mission, you’ll work closely with both the marketing and sales teams to support lead conversion, enhance customer experiences, and contribute to our marketing and brand reputation as a trusted solar provider.
Key Responsibilities
Lead In-take, Qualification & Follow-Up Respond to and manage inbound leads daily (Yelp & other platforms). Conduct initial screenings to ensure that inbound leads are qualified. Conduct timely follow-ups and document interactions in Salesforce.
Data Management & Reporting Perform lead validation and reporting, including monitoring and reporting for paid leads. Submit credit requests for invalid leads. Regularly update Salesforce with detailed customer information, including names, emails, phone numbers, and lead sources. Validate and confirm lead sources while maintaining accurate records in partner portals like Panasonic and SPAN. Generate and analyze leads reports to support marketing and sales strategies.
Sales Support Conduct outreach to leads classified as “no-contact” after multiple attempts. Triage and manage responses from marketing emails and incoming calls to optimize lead assignments.
Customer Experience Coordination Coordinate review requests through collaborative efforts with other team members. Respond to customer reviews on platforms like Google, Yelp, and Angi to maintain strong online profiles and customer relationships.
Marketing Operations Assist in vetting calls to ensure they are correctly directed to sales, service, or construction teams. Support other marketing and sales efforts as assigned.
Qualifications
Experience: 1-3 years in marketing, sales support, or customer service. Experience in the solar industry or lead intake is a plus. Skills: Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Experience in Salesforce or similar CRM tools. Familiarity with Yelp, Google Ads, and online review platforms. Attributes: Entrepreneurial spirit, a go-getter who wants to make a difference. Comfortable with being on the phone frequently. Detail-oriented, proactive, and customer-focused. A team player with a solutions-driven mindset. Thrives in a fast-paced, collaborative environment.
Why Join OC Solar?
Mission-Driven Impact:
Be part of a company committed to transforming the solar contractor industry. Growth Opportunities:
Develop your skills in a dynamic, growing business. Company Culture:
Join a team that values integrity, transparency, and excellence.
Comprehensive Benefits: 401k matching up to 4% Company-paid health insurance Two weeks of paid vacation + five sick days Nine paid major holidays Monthly barber in-office (Free haircuts!) Monthly car wash for your personal vehicle Regular oil changes for your personal vehicle Full access to the state-of-the-art gym at our office complex Get your birthday off every year! (Paid) Monthly company-sponsored social and team-building events Salary: $22 - $24 per hour
Ready to Make a Difference? Apply today to join OC Solar and help us build trust and deliver exceptional experiences for our customers! Only resumes submitted to Drew@OCSolar.com will be considered for this role.